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To be fair. What we know is that Rosenbaum screwed up. It has yet to be seen if Marcell was also responsible for what happened.Originally Posted by Sebastian
To be fair. What we know is that Rosenbaum screwed up. It has yet to be seen if Marcell was also responsible for what happened.Originally Posted by Sebastian
Well he did screw up on making and delivering the shoes in accordance with his initial timing promise - that we know, right?Originally Posted by gdl203
Only if the OP's story is accurate.Originally Posted by mafoofan
![lol8[1].gif](https://www.styleforum.net/images/smilies/lol8[1].gif)
I will agree with Ed and say that this is probably a one-sided story with some reasonable explanation. The fact that the OP demanded a refund because the test shoes were not done in such short time is a bit unreasonable IMO. Art takes time, sometimes longer than predicted. I would imagine that the bespoke process has many kinks and as a buyer, you commit to having a shoe made for you, with a little leniency. It should be a shoe that you are happy with of course and may take some modifications, but to just drop the project that early is both a waste of time and money. That being said, there is no excuse for giving you the run-around, dishonesty is unacceptable.Originally Posted by distinctive
The fact that the OP demanded a refund because the test shoes were not done in such short time is a bit unreasonable IMO. Art takes time, sometimes longer than predicted. I would imagine that the bespoke process has many kinks and as a buyer, you commit to having a shoe made for you, with a little leniency. It should be a shoe that you are happy with of course and may take some modifications, but to just drop the project that early is both a waste of time and money. That being said, there is no excuse for giving you the run-around, dishonesty is unacceptable.Originally Posted by distinctive
Are you discounting the possibility that he was promised the test shoes and final product within a certain time frame? Whether something is "art" or not doesn't make it acceptable to defy agreed-upon obligations.Originally Posted by mafoofan
Are you discounting the possibility that he was promised the test shoes and final product within a certain time frame? Whether something is "art" or not doesn't make it acceptable to defy agreed-upon obligations.Originally Posted by mafoofan
If the test shoes were promised in a month time and the OP requested a refund at the 4-month mark, how is he being "unreasonable"? *Originally Posted by gdl203
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