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The Shoe Mart, Why does the site never work

gnatty8

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What they need to work on is why it takes them over a week to get shoes shipped. I mean, when amateur sellers in B&S can turnaround shipping faster than a company with a web-based business model, that's pretty bad.
 

JayJay

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Originally Posted by gnatty8
What they need to work on is why it takes them over a week to get shoes shipped. I mean, when amateur sellers in B&S can turnaround shipping faster than a company with a web-based business model, that's pretty bad.
I'm surprised to hear this because Shoe Mart has always shipped my orders promptly, and has been consistent in doing so for over 10 years. If I order on Monday, I usually have the shoes by Wednesday, Thursday at the latest. If I need them next day, then the shoes arrive Tuesday. Their shipping for me has been excellent, sorry to hear they haven't been as prompt for others.
 

rebel222

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Originally Posted by JayJay
I'm surprised to hear this because Shoe Mart has always shipped my orders promptly, and has been consistent in doing so for over 10 years. If I order on Monday, I usually have the shoes by Wednesday, Thursday at the latest. If I need them next day, then the shoes arrive Tuesday. Their shipping for me has been excellent, sorry to hear they haven't been as prompt for others.

I agree. Shoemart has shipped my orders timely as well. (When I can actually see their inventory and order).
 

gnatty8

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Originally Posted by JayJay
I'm surprised to hear this because Shoe Mart has always shipped my orders promptly, and has been consistent in doing so for over 10 years. If I order on Monday, I usually have the shoes by Wednesday, Thursday at the latest. If I need them next day, then the shoes arrive Tuesday. Their shipping for me has been excellent, sorry to hear they haven't been as prompt for others.

I have only ordered from them twice, so my experience may just be different. I ordered shoes Monday (the brown chromexcel Indies) and they still aren't here. It's not something I'd stop using Shoe Mart for, since they are convenient, just odd.
 

deveandepot1

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Originally Posted by deveandepot1
Are they going to fix the problem? I can't access the site at school, home, or work.

Update: I tried my neighbors computer and my mother's computer and I still can't access the site.
devil.gif
devil.gif
devil.gif

Why even have a website if the majority of people can't access it?
 

pebblegrain

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The first time this thread came up, the site worked fine and I thought you were on crack.

Every time since then, the site doesn't work. Any function past the splash page times out. Can't search for any shoes, can't buy anything.
 

stant62

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I think the shipping time depends on whether they actually have the shoes in their inventory or they have to have the shoes shipped to you from Alden's factory.

Originally Posted by gnatty8
What they need to work on is why it takes them over a week to get shoes shipped. I mean, when amateur sellers in B&S can turnaround shipping faster than a company with a web-based business model, that's pretty bad.
 

gnatty8

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Got mine yesterday so a week, which I guess isn't too bad given MLK day last Monday. I retract my earlier raspberry.
 

forex

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Originally Posted by gnatty8
Got mine yesterday so a week, which I guess isn't too bad given MLK day last Monday. I retract my earlier raspberry.

How about BB monk straps?
laugh.gif
 

Rambler

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After the home page, the site never works for me either. It's probably saved me lots of money.
 

JayJay

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Originally Posted by Rambler
After the home page, the site never works for me either. It's probably saved me lots of money.
It's really surprising to hear about problems with their site because I access it currently and regularly through two different computers at home and two different ones at work without any problems. More surprising is that they haven't resolved the issue yet even though it seems as though many people have complained to them.
 

zippyh

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Originally Posted by JayJay
It's really surprising to hear about problems with their site because I access it currently and regularly through two different computers at home and two different ones at work without any problems. More surprising is that they haven't resolved the issue yet even though it seems as though many people have complained to them.

I just tried it on two different computers in three different browsers.
It's not working past the home page.
Something keeps timing out trying to reach shoemart.convertglobal.com.
 

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