AvariceBespoke
Distinguished Member
- Joined
- Jan 7, 2007
- Messages
- 1,068
- Reaction score
- 2
STYLE. COMMUNITY. GREAT CLOTHING.
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Let me be completely serious with you: the only thing that will make it right is if they take back this suit, and give you one in a size that fits you better before alteration.
So true. I am sure this works, in the sense that they can either convince or bully people into taking the garment. But I would like to think that it kills repeat business. I guess it doesn't, or they wouldn't do it.
Let me be completely serious with you: the only thing that will make it right is if they take back this suit, and give you one in a size that fits you better before alteration.
Typically, a number of sales people or tailors will tell you it looks good (the first one will seek a 'second' opinion). That way, it appears less reasonable of you to want a refund or complete reboot.
MrBowTie will be coming with me too.
I've gotten worked over many times, and caved every time. You need to be Jack Bauer to withstand the pressure.
I guarantee you this will only annoy them. Whether that works to your advantage is your call. But I'm willing to bet that bringing in support will only augment the staff's zeal in insisting the suit looks good.
Typically, a number of sales people or tailors will tell you it looks good (the first one will seek a 'second' opinion). That way, it appears less reasonable of you to want a refund or complete reboot.
I dissagree. If he has someone with real world experience to back up the fact that his 4K suit looks like **** then that means something. Will it annoy the staff that just made a big commission off of him, sure but what the ****, is he supposed to be happy with a suit that everyone tells him looks awfull?
I find that the best way is to just feign stupidity. Emphasize that you don't feel comfortable in it, and with a suit that has as many flaws as this, it's simple enough to keep pointing out why. If you don't become confrontational, but rather guilt them, you will have much better chances of success. "I had such high expectations coming to Tom Ford, but I've been so disappointed by my experience, etc..." There is no satisfying way for even a herd of salesmen to respond to that, as opposed to "This fits poorly," where they can say "no no no it's meant to be like that," or etc.
In fact, it's best not to 'fight' at all. Bringing in a sidekick makes it look like you are trying to do exactly that.
good suggestion
I didn't say he shouldn't demand a refund or new suit; I said that bringing in a pal to counter the sales staff may easily backfire.
You see, that is just what I am referring to. WTF is up with these salespeople at high-end stores in the US (I have only experienced this here in the US)? Do they not have training programs? It is just all about a getting a sale.....