Paypal/eBay "holds" on payment - what fresh hell is this?

Holdfast · Nov 20, 2008

So, I just received payment via PayPal on an eBay BIN item.

Or rather, I didn't.

Because it was "held" by PayPal. But I still have to send the item out, with the funds only being released after 21 days (or after getting a positive feedback, whichever is sooner). PayPal refer me to their Policy on Payment Holds

My DSR average is 4.81 (significantly ahead of eBay's average), I have 100% feedback, have been on eBay for years, and have no dissatified buyers. Oh wait, I've just spotted the problem - I only have 19 DSR reviews in the past 12 months, instead of the required 20 in 12 months to never get holds. How ridiculous!

Whose bright idea was this....

Has this happened to anyone else?

VKK3450 · Nov 20, 2008

That sucks Hold. The best way around this would be to give me all the 38 RL stuff that you pick up.

K

whiteslashasian · Nov 20, 2008

Not sure, but I believe this was discussed a month or two ago on SF. Either way it's still a shoddy situation for the seller. Ebay does everything it can to squeeze the seller, it's almost scary...

spertia · Nov 20, 2008

Originally Posted by VKK3450

That sucks Hold.

No pun intended....

Tarmac · Nov 20, 2008

sucks of course. But it makes no real difference, paypal holding your funds before you ship, reversing your payment afterwards. They hold your balls either way

Nataku · Nov 20, 2008

eBay/PayPal is beyond ridiculous at this point......I don't think it's even about making things easier for them anymore. I think they're just thinking up ways to piss off their customers even more and putting those ideas into action.

lmaligaya · Nov 20, 2008

just happened to me on an adress to an APO. was there anything special about where the item was being sent?

Holdfast · Nov 20, 2008

Originally Posted by whiteslashasian

Not sure, but I believe this was discussed a month or two ago on SF. Either way it's still a shoddy situation for the seller. Ebay does everything it can to squeeze the seller, it's almost scary...

Originally Posted by Nataku

eBay/PayPal is beyond ridiculous at this point......I don't think it's even about making things easier for them anymore. I think they're just thinking up ways to piss off their customers even more and putting those ideas into action.

eBay needs some proper competition....

Originally Posted by spertia

That sucks Hold.

Click to expand...

No pun intended....

Originally Posted by VKK3450

The best way around this would be to give me all the 38 RL stuff that you pick up.

Yeah, that would be it... need to build up more karma!

Originally Posted by Tarmac

sucks of course. But it makes no real difference, paypal holding your funds before you ship, reversing your payment afterwards. They hold your balls either way

You have a point, unfortunately.

Originally Posted by lmaligaya

just happened to me on an adress to an APO. was there anything special about where the item was being sent?

No, just a regular address in the USA. Item was listed on the UK ebay site, but I've sold plenty of items from the UK site to the USA with no holds before. According the policy, it's not linked with the buyer's status, but the seller. Even when the seller has a perfect feedback record. Lame.

erdawe · Nov 20, 2008

Bull like this makes me wish Propay will actually catch on. Sadly I don't see buyers being motivated to switch over

hadamulletonce · Nov 20, 2008

This is a terrible policy from paypal. I've never had any issues but I've heard some horror stories.

forex · Nov 20, 2008

PayPal releases your payment the moment you receive a positive feedback from you buyer,sucks?Yes.

DocHolliday · Nov 20, 2008

If there's one upside to the economic meltdown, it's that it will put the screws to eBay. Perhaps they'll be less inclined to treat sellers like crap when sellers have less economic interest in bothering with eBay at all. If my latest items don't move with the cashback offer, no way I'll continue to pay eBay's outrageous fees for nothing.

M3Rocket · Nov 20, 2008

This new policy is ridiculous. PayPal is holding your money after you have sent the item out at your expense and risk, awaiting a buyer to post feedback even after receiving your item. Meanwhile, they make interest on the money they are holding.

padronlover · Nov 20, 2008

I haven't had to deal with this but I bought an item from a reputable seller who told me about this issue. **** ebay.

heard546 · Nov 20, 2008

That's reason I stopped selling on ebay. Your payment hangs in limbo, but you still have to send the item. The seller can then take his/her time to update the feedback or leave negative feedback and cause a major nightmare. I had a customer hold me hostage after he recieved an item bnwt, and his complaint was that it didn't arrive in 3 days, and that it was damaged. I asked to photo the damage area, and email me the images. He never did, but opend a complaint in paypal, which took almost a month to get my money.

It's hell dealing with the ebay/paypal nightmare.
tony

Originally Posted by whiteslashasian

Not sure, but I believe this was discussed a month or two ago on SF. Either way it's still a shoddy situation for the seller. Ebay does everything it can to squeeze the seller, it's almost scary...

Paypal/eBay "holds" on payment - what fresh hell is this?

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