Jantzen, Reliable at last?

Modernist · Jun 27, 2008

Originally Posted by Coho

...except for their habit of ignoring your emails. I've emailed them multiple times about stylistic clarifications on the shirts and still have not received a reply or confirmation. I still think calling is a much better alternative, just make sure you speak like an angry ********, as he appeared to be attention deficit (read: very rush in tone) on the telephone when I asked to speak to him directly.

Having spoken to Ricky Ho a couple of times on the phone, he just seems to be extremely busy. He is very helpful when the caller is making concrete questions (for instance "Can you put darts on the back of the shirt?" "Yes, just specify the depth"), and gets more impatient the longer the call is taking. And he replied within the hour (sheer luck, I guess) of my email, asking him about the status of my latest reply.

But I believe that my second order didn't get processed because I submitted it through email.

My conclusion, and reply to the question in the topic of this thread: No, but still worth it.

padronlover · Jun 27, 2008

Originally Posted by Coho

^

his English sucks. My Mexican maid (not mine but the friend's) has better command of the language.

I'm surprised that these previous receiving dates are "backlogging" to about a month. All of those two-weekers appear to be short-lived.

lol wtf

embowafa · Jun 29, 2008

just to make sure...I hit submit on my order form, got the "list" window, and that's it? I just wait for a confirm email from them??

whodini · Jun 29, 2008

Originally Posted by Coho

^ his English sucks. My Mexican maid (not mine but the friend's) has better command of the language.

Originally Posted by Coho

Some people like Whodini is destined for shark baits.
I'm not sure whether to call you out on your underlining bigotry or your glaring hypocrisy...

On-topic, Ricky confirmed my shirt and answered my questions not two days after I submitted my order. Guess we'll see just how quickly my shirt arrives.

Dewey · Jun 29, 2008

Originally Posted by embowafa

just to make sure...I hit submit on my order form, got the "list" window, and that's it? I just wait for a confirm email from them??

Maybe you get a confirmation email, maybe you don't. Then maybe you get shirts, maybe you don't. Welcome to Jantzen club

embowafa · Jun 29, 2008

Originally Posted by Dewey

Maybe you get a confirmation email, maybe you don't. Then maybe you get shirts, maybe you don't. Welcome to Jantzen club

thank you. It seems that I have officially been initiated...or have I?????

I'll keep the my fingers crossed.

acidboy · Jun 29, 2008

Originally Posted by Coho

^

his English sucks. My Mexican maid (not mine but the friend's) has better command of the language.

Originally Posted by Coho

.I still think calling is a much better alternative, just make sure you speak like an angry ********

I don't know if you have a problem with Chinese folks, or if you're a racist, but really, is this necessary? I'd pummel anybody who calls me "********" in front of my face.

SuitingStyle · Jun 29, 2008

Originally Posted by acidicboy

I don't know if you have a problem with Chinese folks, or if you're a racist, but really, is this necessary? I'd pummel anybody who calls me "********" in front of my face.

me too, and I don't think this ***** would dare call me a ******** in front of mine face, classic internet tough guy.........

Deipnosophist · Jun 29, 2008

Originally Posted by whodini

I'm not sure whether to call you out on your underlining bigotry or your glaring hypocrisy...

Hate to point out your own hypocrisy, but it's "underlying" not "underlining"

Don't take this post seriously by the way, it is meant in jest

dboll · Jun 29, 2008

Newbie here.

Placed my first order with Jantzen on 6/14. Pending charge on my CC a few days later. Pending charge is now gone.

Fingers crossed that my shirt shows up one day.

bandit · Jun 29, 2008

Placed order for two shirts last week. No confirmation. Called for Ricky last night and he was not there. Person I spoke to asked my name. He says "oh yes (something something)". I could not make out hardly anything he said so I kept it simple and asked 2 questions: 1. did you get my order? 2. What is your lead time? Some where in the conversation I picked out "everything fine" so I thanked him for his time and hung up. Hopefully I will get a couple of shirts. The gentleman was nice enough but the language barrier was definately a hurdle.

whodini · Jun 29, 2008

Originally Posted by Deipnosophist

Hate to point out your own hypocrisy, but it's "underlying" not "underlining"

Don't take this post seriously by the way, it is meant in jest

Clearly, we've never met. That was not a missteak. Jon.

Coho · Jun 29, 2008

I posted in this thread as replies to queries about Jantzen. You, on the other hand, have no business here except to stalk and harass me with inane grammatical mistakes, in which you're no exception, that no one gives a **** about. Stop this silliness or STFU.

Originally Posted by whodini

Clearly, we've never met. That was not a missteak.

Jon.

Coho · Jun 29, 2008

Thanks for sharing. That was my experience as well but perhaps not as eloquently put.

Originally Posted by bandit

Placed order for two shirts last week. No confirmation. Called for Ricky last night and he was not there. Person I spoke to asked my name. He says "oh yes (something something)". I could not make out hardly anything he said so I kept it simple and asked 2 questions: 1. did you get my order? 2. What is your lead time? Some where in the conversation I picked out "everything fine" so I thanked him for his time and hung up. Hopefully I will get a couple of shirts. The gentleman was nice enough but the language barrier was definately a hurdle.

Mr. Potato · Jun 29, 2008

From experience, if it's not Ricky, there might be no shirt. This is always the deal when I speak with one of his co-workers. "Oh yes, [your name], we got your order. Will make ASAP." Without even checking the system. If you ask him to check or change something, he'll say he's busy and to call back later.

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