Nouveau Pauvre
Distinguished Member
- Joined
- May 21, 2008
- Messages
- 7,413
- Reaction score
- 304
I just had the best experience with Zappos. I had ordered NDC zip boots from them ages ago (used SF link!), and wore them sparingly, and then the other night when i go to put them on the zipper rips right off. Very frustrating, esp. since NDC boots is a big purchase for my broke self. I called up Zappos, and even though the order was months ago, and I had worn the boots they gave me the choice for a full refund or new pair. I ended up getting a pair of NDC oxfords and a modest refund. The guy was really helpful and I was on hold for less then 30 seconds the entire time. I highly recommend Zappos for all SFers