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Yoox v. bluefly

Ambulance Chaser

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I'm interested in any comments on Yoox's delivery time and customer service (particularly with regard to returns) compared to Bluefly.
 

LA Guy

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Renwick

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I have ordered from both a few times and I have received damaged goods from Bluefly although I have never had bad experiences with yoox.
 

thc

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I've used Bluefly and have never had a bad experience. Good website, reasonably good prices, good return policy, accountable customer service, ete, etc.

Yoox, on the other hand, I've never used. I took a look at their site and was impressed by their selection, particularly by the offering of hLam, which is a brand that is hard to find in the U.S. But there were two things I did not like about the website: 1) not user-friendly; 2) pictures are not good or are wrong. For instance, for the latter, they'll show a black shirt, but they'll say only a white is for sale--"um, then a white shirt should be shown." For the former, you have to "click" way too many times, it seems, to get to where you want.

Just my 2 cents.
 

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