sartort
Distinguished Member
- Joined
- Jul 8, 2007
- Messages
- 1,507
- Reaction score
- 8
So I ordered something from yoox this week. Got the item and was pleased. A completely normal transaction like several I've had with them in the past.
I logged into my credit card today and didn't understand a cash advance charge so i called customer service. Well apparently yoox charged my transaction as a cash transaction (news to me!). So I had a 5% cash fee plus the daily accrued interest. I had to talk to 3 people at my cc company before the fees were waived.
WTF yoox? Has anyone else had this happen? I emailed yoox but don't expect to hear back until Monday.
I logged into my credit card today and didn't understand a cash advance charge so i called customer service. Well apparently yoox charged my transaction as a cash transaction (news to me!). So I had a 5% cash fee plus the daily accrued interest. I had to talk to 3 people at my cc company before the fees were waived.
WTF yoox? Has anyone else had this happen? I emailed yoox but don't expect to hear back until Monday.