working buttonholes nightmare

[alghul]

Hello,

I have a question about the options of shortening the sleeves of working buttonholes. I know it's a difficult process (won't make the mistake again of buying working cuffs OTR) but I want to know if what my tailor did is common practice and the best I could expect or if he just ruined the jackets and I should be compensated.

I brought my tailor 2 jackets with working buttonholes. I asked him to shorten the sleeves from the shoulders since I wanted the job to be done as perfect as possible. He told me it was too expensive and that he could do it directly from the sleeves. I was not convinced but I left and I trusted him since he's kind of a reputable tailor with a lot of experience where I live.

In any case, when I went to get my jackets back, to my horror, the buttons were not working anymore since all the extra fabric is now blocking the holes. I was super unhappy and told him it was not acceptable and that it ruined the jackets. He is very proud of his work and seemed very upset. He seemed to think that the work he did was good and the only option available. I asked him what he could do to make it better and he told me he could re-sew the buttons to make it work. I really fail to see how it could improve what he did but I figured it can't be worse. If it was a good option, he would have done it in the first place.

I will be picking-up my jackets next w-e and I want to know whether or not I should ask him to undo his work completely (if feasible) and bring it to another tailor or ask for some kind of refund

**this is a repost since I meant to post it initially under advice and ended up posting in the main thread instead.

Thanks

 

[Shirtmaven]

there is a very good chance that he cut fabric away from the sleeve.
replacing to original is not possible.
how much did you need to shorten?

working buttonholes are an affectation. do you plan to keep a button on the sleeve unbuttoned?