Having heard good feedback about their shirts' quality recently I have purchased a few shirts from them. I have received one of them and i do like the quality. However as far as their customer service is concerned I have been very disappointed. It takes forever for them to reply to emails or to notify that a certain shirt is out of stock (even though it did show as in stock on their webiste) and no matter how many times I have tried to phone them they never answer the phone. Has anyone had similar experiences? Is this normal of their coustomer service? Or should I blame the delays on the fact that maybe they have been quite busy over the Christmas period?