I've recently had a bad purchase at Barkers. Essentially: The salesman tricked me into buying un-matched shoes (one was on display and faded) claiming it was the polish and lighting. When I've sent them back for a re-dress to resolve it they made the toe substantially darker than the rest of the shoes and it looks horrific. They told me to send it back again but I don't think they can save it. I'm sure you've all had similar experiences. When you end up with shoes (or anything) that really bothers you what do you do to remedy your hate? * Please refrain from comments like 'deal with it' its simply not constructive.