Ok, I'll confess - worse than capitalization - it's all the excess words that kill me! People who write or speak for mass consumption seem to opt for quantity over quality. Has anyone not read Hemingway lately? On Monday, we closed early for the weather. I asked someone to do up a brief script for a phone message. After three lines of clearing his throat, he eventually meandered to his point, which was - please call tomorrow. A lot of people have difficulty distilling their thoughts in to a concise message, even a simple one.