Dan G
Senior Member
- Joined
- Apr 17, 2004
- Messages
- 382
- Reaction score
- 2
Wanted to share my experience with the US Post Office with the forum:
I purchased a sport jacket from a forum member on February 11th. The jacket was shipped 3 days later via priority mail with insurance and a signature required. I had expected to receive the jacket in 3 days, but it did not arrive. More than a week later, the tracking info showed that it was still sitting in the neighboring county. The seller and I waited a bit longer, but it turned out the package was lost.
After waiting the requisite 30 days, the seller filed a claim for $210. This was in the middle of March. I called the USPS and was told the claim would take at least 4 weeks to process.
I called back 4 weeks later (Mid April). I was told there was no record of the claim. We filed it again and waited 4 weeks. I called again and was told there was no record (Mid May). Next, I spoke to the seller and spoke to a USPS employee in his town that "rushed" a third copy of the claim.
I called the USPS last week and was told the check had been sent to me. Turns out they sent it to an incomplete address and it was returned to sender. It has now been five months and I am yet to receive the funds. It seems that the USPS will lose as many claims as you send in. I really believe this is their strategy and that they hope you eventually give up.
Please use UPS or Fedex if you actually want the shipper to be accountable.
I purchased a sport jacket from a forum member on February 11th. The jacket was shipped 3 days later via priority mail with insurance and a signature required. I had expected to receive the jacket in 3 days, but it did not arrive. More than a week later, the tracking info showed that it was still sitting in the neighboring county. The seller and I waited a bit longer, but it turned out the package was lost.
After waiting the requisite 30 days, the seller filed a claim for $210. This was in the middle of March. I called the USPS and was told the claim would take at least 4 weeks to process.
I called back 4 weeks later (Mid April). I was told there was no record of the claim. We filed it again and waited 4 weeks. I called again and was told there was no record (Mid May). Next, I spoke to the seller and spoke to a USPS employee in his town that "rushed" a third copy of the claim.
I called the USPS last week and was told the check had been sent to me. Turns out they sent it to an incomplete address and it was returned to sender. It has now been five months and I am yet to receive the funds. It seems that the USPS will lose as many claims as you send in. I really believe this is their strategy and that they hope you eventually give up.
Please use UPS or Fedex if you actually want the shipper to be accountable.