1. And... we're back. You'll notice that all of your images are back as well, as are our beloved emoticons, including the infamous :foo: We have also worked with our server folks and developers to fix the issues that were slowing down the site.

    There is still work to be done - the images in existing sigs are not yet linked, for example, and we are working on a way to get the images to load faster - which will improve the performance of the site, especially on the pages with a ton of images, and we will continue to work diligently on that and keep you updated.

    Cheers,

    Fok on behalf of the entire Styleforum team
    Dismiss Notice

Waiting time for custom-made apparel

Discussion in 'Classic Menswear' started by El Guerrouj, Mar 31, 2012.

  1. El Guerrouj

    El Guerrouj Well-Known Member

    Messages:
    59
    Joined:
    Mar 10, 2006
    So how long should one have to wait before receiving something custom made
    (if you've been a customer for the past several years)?

    What's a long wait...how long before you get upset?
    I've been pretty patient for five months now.

    I'm curious about people's experiences...shoes, pants, shirts, etc.
     
  2. clapeyron

    clapeyron Senior member

    Messages:
    1,693
    Joined:
    Feb 10, 2012
  3. GBR

    GBR Senior member

    Messages:
    7,467
    Joined:
    Mar 15, 2006
    

    There is no general answer. Depends upon what you have ordered, from whom and how busy the supplier is.

    It is a pretty dumb question and you give no context.
     
    Last edited: Mar 31, 2012
    1 person likes this.
  4. justinkapur

    justinkapur Senior member

    Messages:
    8,017
    Joined:
    Feb 28, 2010
    

    +1

    you really have to give some kind of context
     
  5. El Guerrouj

    El Guerrouj Well-Known Member

    Messages:
    59
    Joined:
    Mar 10, 2006
    - NYC shirt maker
    - been customer since 2007
    - have ordered ~15 shirts
    - ordered another 4 in Nov. '11
    - received first shirt in Jan. 12 - completely different from all past shirts in terms of fit and details; sent it back
    - received remake of first shirt Feb/Mar - still off in terms of fit...completely off; eventually will send this back
    - have sent reference shirts (previously made shirts)
    - so now at 5 months
     
  6. MikeDT

    MikeDT Senior member

    Messages:
    4,276
    Joined:
    Jun 24, 2010
    Location:
    China, Mongolia and UK
    Surely five months is taking the piss. About time to start saying.. Where's me shirt!!...and finding another shirtmaker.
     
    Last edited: Apr 2, 2012
  7. shilleck

    shilleck Well-Known Member

    Messages:
    92
    Joined:
    Nov 10, 2011
    Location:
    SF
    A few weeks - 3-4 should be enough.
     
  8. dorolf07

    dorolf07 Well-Known Member

    Messages:
    94
    Joined:
    Aug 9, 2011
    Location:
    New York
    Depending on what type of apparel you're having made. But usually it takes just weeks - if takes months there might be a problem with it. Best to constantly communicate with your tailor.
     
  9. JayJay

    JayJay Senior member

    Messages:
    24,364
    Joined:
    Jun 25, 2007
    I usually get shirts within 5 weeks, but the last batch ordered in late November are yet to arrive. :fu:

    Suits usually within 3 months, but I'm still waiting to be called for the first fitting of the two I commissioned in early January. :fu:
     
  10. nmprisons

    nmprisons Senior member

    Messages:
    1,151
    Joined:
    Mar 17, 2008
    Location:
    Houston, Texas
    

    well, you are at five months, but only because there have been two send backs. the turn around you are detailing (1-2 months) is pretty typical (at least in my experience) for shirts. that said, it sounds like you are having fit issues and maybe what you want i a shirt is either (1) not being accurately expressed to your shirt maker or (2) not something your shirt maker can manage. In either case, it may be time to rethink your approach.
     
  11. El Guerrouj

    El Guerrouj Well-Known Member

    Messages:
    59
    Joined:
    Mar 10, 2006
    I don't believe that there's anything wrong with my approach.
    I've had perfectly fitting shirts made before from the shirt maker.

    All I did in November was to order four more of the same.
    I assumed it wouldn't be a problem because the shirt maker should have the pattern, right?

    Nope - the shirt maker said that my pattern was lost.
    I found this a bit odd, so I said ok, I'll send you my old shirts, which fit perfectly. Please make a pattern from that.
    This was months ago.

    So perhaps I'm missing something.
    I assumed that a shirt maker can make a pattern from a current shirt....
     
  12. jamesny

    jamesny Senior member

    Messages:
    347
    Joined:
    Jul 26, 2011
    Location:
    NYC
    If everything goes well, it would take no more than 6 weeks.
     
  13. GBR

    GBR Senior member

    Messages:
    7,467
    Joined:
    Mar 15, 2006
    

    There's a lot wrong with your approach- you should have changed your shirt maker by now.
     
  14. Eustace Tilley

    Eustace Tilley Senior member

    Messages:
    6,452
    Joined:
    Sep 27, 2007
    Location:
    New York
    +1
     
  15. El Guerrouj

    El Guerrouj Well-Known Member

    Messages:
    59
    Joined:
    Mar 10, 2006
    OK. We're now at 7 months and I have no shirts.

    I asked for a refund (~$1k) back in April...haven't got that either.
    Called last week again requesting refund...still nothing.

    What should I do?
     
  16. lee_44106

    lee_44106 Senior member

    Messages:
    8,106
    Joined:
    Jul 19, 2006
    Location:
    the Zoo
    unless your credit card company can help, you are f*cked.......

    Less than 3 months wait is my experience for custom shirts.

    Lack of communication is a bad sign.
     
  17. Loathing

    Loathing Senior member

    Messages:
    1,093
    Joined:
    Mar 2, 2011
    Location:
    London
    Go in person to their premises? What did they say over the phone?
     
  18. JayJay

    JayJay Senior member

    Messages:
    24,364
    Joined:
    Jun 25, 2007
    
    What are they telling you when you ask about your order? Seven months for shirts is ridiculous.
     

Share This Page

Styleforum is proudly sponsored by