• Welcome to our newest affiliate vendor, Threads of Apollo We are very happy to welcome our newest affiliate vendor, Threads of Apollo, a sustainable leather goods company based out of Vancouver, BC, Canada, making premium, made-to-order, water-repellent leather jackets and gloves. .Please help me give them a warm welcome in their new thread.
  • STYLE. COMMUNITY. GREAT CLOTHING.

    Bored of counting likes on social networks? At Styleforum, you’ll find rousing discussions that go beyond strings of emojis.

    Click Here to join Styleforum's thousands of style enthusiasts today!

keykoo

Distinguished Member
Joined
Jan 6, 2007
Messages
1,812
Reaction score
229
Yes - agree.
As for Visvim.tv, you can't operate online at that price level and not feature exchanges/returns from a service proposition imo. If you rely on stated measurements you'll be disappointed. That's where this forum's fit insights are very helpful.
It's pretty common practice for Japanese stores to not offer returns/exchanges/refunds. This extends to their online arms. I think the LA store also does not offer returns/exchanges/refunds.
 

keykoo

Distinguished Member
Joined
Jan 6, 2007
Messages
1,812
Reaction score
229
Are there examples of multi-brand stores, that don't have a significant house label, that do well these days? How are stores like Union doing?
 

Hanto

Senior Member
Joined
Nov 28, 2019
Messages
365
Reaction score
382
Are there examples of multi-brand stores, that don't have a significant house label, that do well these days? How are stores like Union doing?
Does END have its own brand? I know it does collabs but has just had over £700m invested.

Selfridges for one in the UK. Some UK sites are doing alright but have to carve a real niche. The trouble also is that as soon as people get wind of the on trend brands they price them out. And Wander is a good example. Alpha Shadows had a great selection at least two seasons before everyone else and then end, Mr P, matches etc got in on the act and that was that.
 

frunk

Active Member
Joined
Jul 20, 2013
Messages
34
Reaction score
5
It's pretty common practice for Japanese stores to not offer returns/exchanges/refunds. This extends to their online arms. I think the LA store also does not offer returns/exchanges/refunds.
Japanese retail is on another level in terms of customer experience. Visvim Exposition in LA is more akin to shopping on rodeo drive (or other luxury stores) than typical Japanese retail. If you’re one of their main clients, they’ll be buddy buddy with you. otherwise they maintain this elitist, gatekeeper attitude that makes it difficult for people that are genuinely interested in the brand, the store, or anything in between, to enjoy the experience of shopping and getting to know the brand. It’s why I personally don’t buy anything from them anymore and basically just through other authorized retailers.
 

Hanto

Senior Member
Joined
Nov 28, 2019
Messages
365
Reaction score
382
Japanese retail is on another level in terms of customer experience. Visvim Exposition in LA is more akin to shopping on rodeo drive (or other luxury stores) than typical Japanese retail. If you’re one of their main clients, they’ll be buddy buddy with you. otherwise they maintain this elitist, gatekeeper attitude that makes it difficult for people that are genuinely interested in the brand, the store, or anything in between, to enjoy the experience of shopping and getting to know the brand. It’s why I personally don’t buy anything from them anymore and basically just through other authorized retailers.
True of most places in retail. That's why I buy only online. Partially choice and geographical limitations, but mainly because I like to spend time researching and looking before I buy and stores have no time for that.
 

Contrary Warrior

Senior Member
Joined
Jul 10, 2020
Messages
278
Reaction score
697
Japanese retail is on another level in terms of customer experience. Visvim Exposition in LA is more akin to shopping on rodeo drive (or other luxury stores) than typical Japanese retail. If you’re one of their main clients, they’ll be buddy buddy with you. otherwise they maintain this elitist, gatekeeper attitude that makes it difficult for people that are genuinely interested in the brand, the store, or anything in between, to enjoy the experience of shopping and getting to know the brand. It’s why I personally don’t buy anything from them anymore and basically just through other authorized retailers.
I’m sorry you had a bad experience. I can tell you that is not their philisopy and they have a passion for their product whether you are a person who just walked in or an established client. They will take the time to talk through every detail whether you purchase something or not.
 

smokeyjoe

Member
Joined
Nov 5, 2020
Messages
12
Reaction score
14
There’s two staff members at the LA store who have helped me out since I’ve started rolling up (don’t want to dox/haven’t met others). Both were very helpful and super cool. Took my wife to our first trunk show and had a great time. If I felt any funky energy in that store I wouldn’t have taken her.

I’ve been to tons of brick and mortars here in LA county where it’s mad stuffy and people hold an air of superiority over you, but I didn’t get vibed out at the Visvim LA store in the slightest. They chopped it up with my stoned azz from day 1 and put me on game to materials and methods the company uses on pieces I dig.

Which reminds me, I definitely fucked up and missed out on the ICT bandana cap in black...and now there’s a dude flipping one for 900 on Grailed. Get the fuck outta here!
 
Last edited:

Epsund

Active Member
Joined
Mar 29, 2015
Messages
33
Reaction score
9
I realize this has been covered dozens of time in this very thread, but beyond contacting Vis, how might I go about getting replacement soles for my Grizzlys? Not a wealth of info out there. Any recommendations re: US cobblers or Vibram vendors that carry 9108s?
 

rms

Well-Known Member
Joined
Nov 30, 2020
Messages
74
Reaction score
143
There’s two staff members at the LA store who have helped me out since I’ve started rolling up (don’t want to dox/haven’t met others). Both were very helpful and super cool. Took my wife to our first trunk show and had a great time. If I felt any funky energy in that store I wouldn’t have taken her.

I’ve been to tons of brick and mortars here in LA county where it’s mad stuffy and people hold an air of superiority over you, but I didn’t get vibed out at the Visvim LA store in the slightest. They chopped it up with my stoned azz from day 1 and put me on game to materials and methods the company uses on pieces I dig.

Which reminds me, I definitely fucked up and missed out on the ICT bandana cap in black...and now there’s a dude flipping one for 900 on Grailed. Get the fuck outta here!
As with the recent black Kerchief, bit of a chase and appears to have been very limited
 

Emixam

Senior Member
Joined
Dec 31, 2007
Messages
739
Reaction score
448
I realize this has been covered dozens of time in this very thread, but beyond contacting Vis, how might I go about getting replacement soles for my Grizzlys? Not a wealth of info out there. Any recommendations re: US cobblers or Vibram vendors that carry 9108s?
[/QUOTE]
 

keykoo

Distinguished Member
Joined
Jan 6, 2007
Messages
1,812
Reaction score
229
My experiences in the LA store have always been great from my first day in the store, from both the Japanese and American staff. I actually think the staff in the American store are a lot more friendly than either FIL or Gyre in Tokyo. They're a lot more serious in the Tokyo stores than they are in LA.

Hell someone from the LA store personally brought me a preorder item to Japan when I had moved.
 

Styleforum is proudly sponsored by

Featured Sponsor

Styleforum x S.E.H Kelly Balmacaan: Choose the Fabric

  • standard 5 — light and dark brown

    Votes: 8 6.5%
  • standard 7 — dark brown and charcoal

    Votes: 17 13.7%
  • wide 1 — charcoal and blue-grey

    Votes: 7 5.6%
  • wide 3 — barley and brown

    Votes: 5 4.0%
  • wide 5 — charcoal and dark navy

    Votes: 10 8.1%
  • wide 6 — charcoal and black

    Votes: 3 2.4%
  • wide 7 — dark green and black

    Votes: 29 23.4%
  • wide 8 — malt and dark brown

    Votes: 10 8.1%
  • wide 9 — blue-grey and charcoal

    Votes: 35 28.2%

Related Threads

Forum statistics

Threads
458,135
Messages
9,936,750
Members
207,071
Latest member
strictionbppills
Top