In order: (a) My name is Bruce and I'll be taking care of you tonight (who cares what his name is and his purpose is obvious) (b) you guys (when some of the guests are ladies) (c) folks (i.e., commoners) (d) Do you have any questions about the menu? (an insult; I can read English and am an experienced diner) (e) Let me get this out of your way (as he snatches away a plate that really was not in my way) (f) my favorite dishes are ----- (who cares?) (g) tonight's specials are --- (as he reels off 8-10 dishes; mind-boggling; why can't they print it, as the specials are the same nearly every night) (h) plopping down the bill before it is requested (i) placing the cork on the table, or even worse, holding it near my nose (j) tying a napkin around the neck of the wine bottle (k) what "temperature" do you want your steak? (I usually say "hot") i used to manage a restaurant, and i agree with a couple of things in kp's post. i'm assuming we're discussing real restaurants, not denny's. (a) you should call your waiter, "waiter." it is a professional relationship and he is there to serve you. (b) why do people say 'guys' when there are women in the group? i find this annoying and not just from waiters. i know it's common, but that doesn't make it right. (h) this is just plain bad service. many corporate places do this to get you to leave sooner than you otherwise would. on a related note: a previous poster claims that saying 'you guys' is okay because it's the same as saying 'you all'. well, isn't 'you all' slang and incorrect? i believe that in english, the plural form of 'you' is still 'you'. it doesn't matter whether you're speaking to one person or a thousand. of course, in the south people say, "y'all come back now ya hear," but that's not correct english is it?