wow, what a shitshow! i'm gonna chalk this up to the holidays being right around the corner and it being a friday afernoon, but that place is completely mental and the staff are so harrowed they can't even think straight and properly help you! i would suggest avoiding this place until next year if possible, seriously. omg, i was there last night as well and it was completely bananas. someone like me, who experiences sensory overload quite easily, can't handle it, so i turned around and left as soon as i saw the mob of people upstairs. i usually step into uniqlo about once a week and LOVE the place dearly, but i will definitely be avoiding until after the holidays!