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Turnbull & Asser

Discussion in 'Classic Menswear' started by royal618, Jun 3, 2006.

  1. Dan G

    Dan G Senior member

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    Anyone know when the Ascot Chang sale may start?
     
  2. GreyFlannelMan

    GreyFlannelMan Senior member

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    Hm, I wonder if this is the end for Hildeetch.

    Do we have any other indicators that Hildeetch is in possible financial distress?
     
  3. imageWIS

    imageWIS Senior member

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    T&A quality is lousy for what they charge. Similar construction to Pink and Tyrwhitt albeit with slightly nicer fabrics. Also, T&A button attachment is lacking, and if you ever order button-turnback cuffs, they are horrible to fasten (Ascot Chang does a much nicer and cleaner job).

    Another thing worth mentioning is T&A's HORRIBLE customer service. I was a T&A devotee for years (20+ RTW and MTM shirts per year, plus a handful of ties), until the company screwed me out of a tie that I ordered at a Neman's trunk show. It was only one tie, but it's the principle; plus after numerous phone calls and letters to T&A (Andy Gilchrest even tried to help), I got nowhere.

    Ascot Changs are much better shirts for $50 to $75 less retail, and at the same time Nemans does their T&A sale, Saks puts their Hilditches on sale, which blow T&A out of the water, and usually you can find shirts that weren't just clown returns.

    You could say I feel strongly about this. [​IMG]


    I had a similar problem, but with shirts, after being extremely happy with ordering MTM T&A shirts through NM, I decided to try to order them through the NYC store, but despite my phone calls (Andy also tried to help me out), and even going to the store last time I was in NYC, it was all for naught; I can't really complain about their customer service because frankly speaking they don't have any.

    Jon.
     
  4. YoungFogey

    YoungFogey Senior member

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    Wait, you mean EVEN Andy was unable to help you out? I understand that when he speaks, the portals of Jermyn Street quake!

    Personally, I think that fabric and quality of the T&A (stock special) shirts that I have exceed that of H&K (just). On the other hand, H&K's sale prices (especially if you buy on-site) are the best bang for the buck in the shirt world, bar none. Their cotton quality is just amazing, but unfortunately their tent-like body sizing, drab colours and measly collars just don't suit me.
     
  5. TCN

    TCN Senior member

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    1,505
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    Jun 22, 2004
    I had a similar problem, but with shirts, after being extremely happy with ordering MTM T&A shirts through NM, I decided to try to order them through the NYC store, but despite my phone calls (Andy also tried to help me out), and even going to the store last time I was in NYC, it was all for naught; I can't really complain about their customer service because frankly speaking they don't have any.

    Jon.


    I twice talked to their US-CFO about the matter, which only confirmed to me that the CFO is the last guy in any organization that you want to talk to about customer service issues. I actually thought about filing a lawsuit and refusing to settle just for $hit$ and giggles.

    They'd better get their act together, as I imagine that they'll only be able to trade on their past glory for so long.
     
  6. poorsod

    poorsod Senior member

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    From
    http://men.style.com/details/feature...3972&pageNum=2

    Britain's most famous shirtmaker is Turnbull & Asser, the Jermyn Street house that outfits both Jay-Z and the British royal family. . . Hobbs has little time for purists who gripe that his products, unlike Charvet's, do not provide handmade belt loops or hand-cut buttonholes. "I ask you, what's the point of those sort of things when pretty well all our customers take their shirts to a $2 Chinese laundry?" Hobbs says.
     
  7. zjpj83

    zjpj83 Senior member

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    Britain's most famous shirtmaker is Turnbull & Asser, the Jermyn Street house that outfits both Jay-Z and the British royal family. . . Hobbs has little time for purists who gripe that his products, unlike Charvet's, do not provide handmade belt loops or hand-cut buttonholes. "I ask you, what's the point of those sort of things when pretty well all our customers take their shirts to a $2 Chinese laundry?" Hobbs says.
    [​IMG]
     
  8. Film Noir Buff

    Film Noir Buff Senior member

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    From
    http://men.style.com/details/feature...3972&pageNum=2

    Britain’s most famous shirtmaker is Turnbull & Asser, the Jermyn Street house that outfits both Jay-Z and the British royal family. . . Hobbs has little time for purists who gripe that his products, unlike Charvet’s, do not provide handmade belt loops or hand-cut buttonholes. “I ask you, what’s the point of those sort of things when pretty well all our customers take their shirts to a $2 Chinese laundry?” Hobbs says.


    I use a $2 per shirt laundry and my guy hand (Who is Chinese from Hong Kong and an awesome guy) washes and irons them inside out. Ive never had a single shirt split anywhere or a button crack no matter what the brand from T&A to Paris Custom Shirts. So I have no idea what monsieur Hobbs is talking about. Also, what kind of argument is that, we charge the same but give less than the other shirtmakers because itll just get ruined anyway?

    With that logic you should date an ugly girl cause shell just get ugly eventually anyway, so get a head start.
     
  9. Patrick Bateman

    Patrick Bateman Senior member

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    Manhattan
    From
    http://men.style.com/details/feature...3972&pageNum=2

    Britain's most famous shirtmaker is Turnbull & Asser, the Jermyn Street house that outfits both Jay-Z and the British royal family. . . Hobbs has little time for purists who gripe that his products, unlike Charvet's, do not provide handmade belt loops or hand-cut buttonholes. "I ask you, what's the point of those sort of things when pretty well all our customers take their shirts to a $2 Chinese laundry?" Hobbs says.


    This is also weird because Charvet buttonholes are machine-sewn (albeit very slowly and carefully).
     
  10. RJman

    RJman Senior member Dubiously Honored

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    What shirts have belt loops?
     
  11. darkoak

    darkoak Senior member

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    I use a $2 per shirt laundry and my guy hand (Who is Chinese from Hong Kong and an awesome guy) washes and irons them inside out. Ive never had a single shirt split anywhere or a button crack no matter what the brand from T&A to Paris Custom Shirts. So I have no idea what monsieur Hobbs is talking about. Also, what kind of argument is that, we charge the same but give less than the other shirtmakers because itll just get ruined anyway?

    With that logic you should date an ugly girl cause shell just get ugly eventually anyway, so get a head start.


    Where is your guy located?
     
  12. Film Noir Buff

    Film Noir Buff Senior member

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    Where is your guy located?


    B Gee Laundry & Cleaners
    4 Grayrock Rd, Scarsdale, NY
    (914) 472-4183
     
  13. darkoak

    darkoak Senior member

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    B Gee Laundry & Cleaners
    4 Grayrock Rd, Scarsdale, NY
    (914) 472-4183


    Darn. Was hoping he's in Manhattan. Do you know of a Cleaner in Manhattan who will do same hand wash/iron job for $2?

    Thanks anyway.
     
  14. Tomasso

    Tomasso Senior member

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    Do you know of a Cleaner in Manhattan who will do same hand wash/iron job for $2?

    [​IMG] [​IMG] [​IMG]
     
  15. darkoak

    darkoak Senior member

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    [​IMG] [​IMG] [​IMG]

    Well, I thought it wouldn't hurt to ask [​IMG]
     
  16. TCN

    TCN Senior member

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    What shirts have belt loops?

    You mean all of yours don't? [​IMG]

    T&A's response is classic T&A bravado, and I agree rather poor PR.

    Jay-Z's a client huh? Certainly a sartorial icon. [​IMG]

    Reminds me of the old saying about Ferraris and Maseratis (way back in the day) . . . "Maseratis are for industrialists and gentlemen, and Ferraris are for moviestars and prostitutes". [​IMG]
     
  17. RJman

    RJman Senior member Dubiously Honored

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    Actually, T&A's response is quite similar to that of H&K's when asked about handsewing -- they've "moved on". The cheap laundries get a mention when they get asked about their higher-end cottons.

    Charvet will handsew buttons on its bespoke, although I honestly can't tell if my buttonholes are handsewn too.
     
  18. Film Noir Buff

    Film Noir Buff Senior member

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    It is unfortunate that not everyone who makes or sells clothes has any taste or talent for speaking or writing about them.

    For all I know Mr. Hobbs meant or said something different than appeared in the article. Maybe the author tried to spice things up with a jab at Chinese laundries, who knows?

    But its lamentable tha shop owners and merchants often feel the need to say something from a tight range of over used words like traditional.

    I understand the Zulu have thousands of words relating to cattle because it was a primary interest to their culture. Would that that were the case with clothes in ours. Recently writing about clothes, I find myself hemmed in by a limited lexicon. If you add to that the fact that this guy has to be careful with the press and still say something you might understand his predicament.
     
  19. RJman

    RJman Senior member Dubiously Honored

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    It is unfortunate that not everyone who sells or wears clothes has any taste or talent for speaking or writing about them.

    I understand the Zulu have thousands of words relating to cattle because it was a primary interest to their culture.

    Similarly I hear on your site, there are thousands of words relating to Manton? [​IMG]

    Just kidding. Couldn't resist.
     
  20. Film Noir Buff

    Film Noir Buff Senior member

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    Similarly I hear on your site, there are thousands of words relating to Manton? [​IMG]

    Just kidding. Couldn't resist.


    Ha ha
    [​IMG]

    Looking forward to seeing your review there.[​IMG]
     

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