TOJ - updates on the debacle, complaints, news about other ventures, whatever.

Discussion in 'Streetwear and Denim' started by impolyt_one, Jan 7, 2011.

  1. impolyt_one

    impolyt_one Senior member

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    ^awesome

    drew, did you ever get my pm response to you?


    Yes, I did. I am formulating a response and will send you something this week. [​IMG]
     
  2. impolyt_one

    impolyt_one Senior member

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    One thing I've been curious about, why are the upper and lower zippers different? Is that on purpose or...?
    That's how they come from YKK. The bottom zipper used to be round and teardrop shaped and now this year they're coming out gingko-shaped, but apart from that, same old. It's a common zipper, the Junya x Vanson used the same part in bright finish: [​IMG]
     
  3. Johnny Amiga

    Johnny Amiga Senior member

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    Did anyone ever purchase one of those suede T-1 jackets? At work browsing thru the toj gallery and I'm like why the fuck didn't I get one.
     
  4. muffinman

    muffinman Senior member

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    Maybe, although I have seen a few who has ordered more than one and gotten theirs one at a time. I am not sure if they ordered the jackets at the same time or at different times and it just overlapped with an old order but it would still be nice to get an update.

    RFX you might be in the same boat as me. I received this email from charly.

    Kind of frustrating because I paid for my Min DR 4+ weeks ago and it seems like nothing has been done in that time. Maybe this could be avoided if the parts necessary to make the jacket are ordered when the person pays.
     
  5. rockdroll

    rockdroll Member

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    Ouch, that's not very good customer service IMO. They should've let you know sooner.
     
  6. Razele

    Razele Senior member

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    In the scheme of made to order / bespoke items, a six week turn around is nothing, just FYI everyone
     
  7. Nereis

    Nereis Senior member

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    RFX you might be in the same boat as me. I received this email from charly.



    Kind of frustrating because I paid for my Min DR 4+ weeks ago and it seems like nothing has been done in that time. Maybe this could be avoided if the parts necessary to make the jacket are ordered when the person pays.


    Unfortunately no one can foresee their supplier running out of something that they need in short order. To keep it all in inventory would mean adding overhead costs that will only be passed onto us.
     
  8. muffinman

    muffinman Senior member

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    Ok I think you missed the point. I paid over 4 weeks ago.. It is not hard to order leather and other material when I pay - they have the money. There is no extra overhead in that scenario. Yes 6 weeks is not too bad razele, but by the time the jacket is made and shipped to me it is looking at closer to 7-8 weeks. I had been expecting it in the next couple of days from the posts here (I hadn't been told otherwise).
     
  9. linkinwayne

    linkinwayne Senior member

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    Ok I think you missed the point. I paid over 4 weeks ago.. It is not hard to order leather and other material when I pay - they have the money. There is no extra overhead in that scenario. Yes 6 weeks is not too bad razele, but by the time the jacket is made and shipped to me it is looking at closer to 7-8 weeks. I had been expecting it in the next couple of days from the posts here (I hadn't been told otherwise).
    Didn't Nereis already state a reason
    Unfortunately no one can foresee their supplier running out of something that they need in short order. To keep it all in inventory would mean adding overhead costs that will only be passed onto us.
     
  10. brad-t

    brad-t Bae Blade

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  11. DeadDJ

    DeadDJ Senior member

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    Ok I think you missed the point. I paid over 4 weeks ago.. It is not hard to order leather and other material when I pay - they have the money. There is no extra overhead in that scenario.
    They don't receive the money then run straight to the supplier for each individual order. Can you imagine doing that for any business that handles more than 1-2 orders a week? In the most logical case, which I'm pretty sure how it works, TOJ collect orders for a set number of jackets then get the supplies and provide them to the manufacturer (aka guy that puts them together). Small runs, difficult supply which is a realistic problem for any small business.

    I understand your frustration, I really do. I'm waiting on a piece of custom clothing and the supply chain is holding things up. But in both cases, it isn't the business being irresponsible or lazy. It's an unexpected supply chain issue which, happily, is being communicated to you rather than brushed aside.
     
  12. wootx

    wootx Senior member

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    ^ lol would shipping a red leather instead of a grey one be considered "brushing aside"?
     
  13. RFX45

    RFX45 Senior member

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    RFX you might be in the same boat as me. I received this email from charly.

    Kind of frustrating because I paid for my Min DR 4+ weeks ago and it seems like nothing has been done in that time. Maybe this could be avoided if the parts necessary to make the jacket are ordered when the person pays.


    I didn't order a grey lamb though but Charly already replied to my e-mail and said that my order is in line to get worked on, I am not sure if that means they are being made now (or soon) or if it will be in like after the BCDR batch. All I was looking for was a reply and an update from ToJ and I got that so i'm a happy camper... for now. [​IMG]
     
  14. pfurey

    pfurey Senior member

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    ^ what'd you order? I'm debating if I want to change color, 2 week wait isn't too long, but still.
     
  15. brad-t

    brad-t Bae Blade

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