otc
Stylish Dinosaur
- Joined
- Aug 15, 2008
- Messages
- 24,451
- Reaction score
- 19,024
The lady signed up for one of those meal delivery services (Hello Fresh) with a promo code. Intended to cancel after 2 weeks as the promo started to phase out unless we really liked it. Net price would have been ~$8-9 per meal
Friday night, the first box of 3 meals shows up.
Saturday afternoon, the second box shows up. Wait...why did we get the next 3 meals before we had even cooked the first one?
Go onto the website to complain and they refund the box. Made the first meal last night and it was pretty good.
She goes to make the second one tonight and the onion's gone bad on the inside so we have to use one of our own. Go back to the website to complain and they are going to give a credit to apply to the next order. Point out that we have already cancelled and they turn it into a refund of $17.
Net price is now less than $1 per meal. How do they eff up that bad with a first time customer? I don't mind taking money from VCs, but they ain't gonna last long if they keep throwing it out like this.
Friday night, the first box of 3 meals shows up.
Saturday afternoon, the second box shows up. Wait...why did we get the next 3 meals before we had even cooked the first one?
Go onto the website to complain and they refund the box. Made the first meal last night and it was pretty good.
She goes to make the second one tonight and the onion's gone bad on the inside so we have to use one of our own. Go back to the website to complain and they are going to give a credit to apply to the next order. Point out that we have already cancelled and they turn it into a refund of $17.
Net price is now less than $1 per meal. How do they eff up that bad with a first time customer? I don't mind taking money from VCs, but they ain't gonna last long if they keep throwing it out like this.