Van Veen
Stylish Dinosaur
- Joined
- Jun 14, 2011
- Messages
- 12,740
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This reminds me of the time I had to fight with my dentist's office.Me: I received explanation of benefits from two insurance companies showing oayments made in May and June.
Doctor: Our records show payment was rescinded in January.
Me: I have recieved EOBs showing payment half a year past January! Both the insurance companies told me over the phone, that the payments in May and June were valid and not resinded.
Doctor: Our records show you have an account balance of xxxxx.
Me: .....
So now I email some rando some EOBs and see what happens. Just bullshit to deal with thia ****.
"I shouldn't owe anything. Insurance covered it and the EOB says no remainder due"
"Well, your account is showing a balance."
"This is balance billing. You can't bill me more than insurance allows."
"But your account is showing a balance."
"But you can't do that. It's illegal."
"The computer is telling me you still owe money."
etc.
They called me a few days later when they kicked it up the chain. My account somehow got set to the full pay rate in the system instead of in network rate.
I wonder how many days of my life I've lost dealing with health insurance and medical billing issues.