Yes - AC has of late done a rather serious turnaround the past couple of years. Things were hellish during the takeover of Canadian Airlines and it was quite mediocre during the rough transition. Like many other airlines, they teetered on the brink of bankruptcy for a year or so. Are now collecting "Awards" for service and meals etc. Much more relaxed and most of the tension of the past is now gone. They'd better maintain this to justify charging up to $12K for a return ticket Toronto-Paris or Tokyo. The Lounge in the new Toronto Terminal is well designed too, with a private path for international passengers through the customs/security portal so one doesn't have to line up with the herd. I only speak of this from the "front of the plane" however - have absolutely no idea what goes on behind the curtain although some folks have said its better there too. Probably one of the few remaining airlines that still provides a full meal service in all classes.