Things That Are Bothering You, Got You All Hibbeldy-Jibbeldy, or just downright pissed, RIGHT NOW!

Discussion in 'General Chat' started by Bergdorf Goodwill, Feb 7, 2007.

  1. kwilkinson

    kwilkinson Having a Ball

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    WTF were you doing?

    That's the thing that makes no sense. Whenever I have to do something even remotely rough, like butchering or cutting big chunks of cheese, I use my shitty Messermeister Chef's knife I got in my school kit. The Shun gets reserved for nicer things that really utilize the quality of the blade, like chopping herbs, vegetables, and other very soft, very easy things. I looked at my knife today before I sharpened it, and the tip had split into two pieces along the spine, as if the line it was forged against had weakened or something. Really disappointing.
     


  2. GQgeek

    GQgeek Senior member

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    That's the thing that makes no sense. Whenever I have to do something even remotely rough, like butchering or cutting big chunks of cheese, I use my shitty Messermeister Chef's knife I got in my school kit. The Shun gets reserved for nicer things that really utilize the quality of the blade, like chopping herbs, vegetables, and other very soft, very easy things. I looked at my knife today before I sharpened it, and the tip had split into two pieces along the spine, as if the line it was forged against had weakened or something. Really disappointing.

    I broke two tips on my Shuns, but from dropping them (don't think that would happen on a german knife). I never had one split like that. There's definitely something wrong there.
     


  3. acidboy

    acidboy Senior member

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    That's the thing that makes no sense. Whenever I have to do something even remotely rough, like butchering or cutting big chunks of cheese, I use my shitty Messermeister Chef's knife I got in my school kit. The Shun gets reserved for nicer things that really utilize the quality of the blade, like chopping herbs, vegetables, and other very soft, very easy things. I looked at my knife today before I sharpened it, and the tip had split into two pieces along the spine, as if the line it was forged against had weakened or something. Really disappointing.

    that is very disturbing... i've been meaning to get a few Shuns. wow....
     


  4. RJman

    RJman Posse Member Dubiously Honored

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    The banks are insane. No, I'm not putting 60% cash into my build project. Sadly, that's better than the first place, which would not even look at projects that led to a close on a jumbo loan!

    I can feel it in my bones. We're not going to be able to build for 2-3 years due to crazy people in the lending offices.


    I thought we don't want them lending to the sort of irresponsible consumers who started the financial meltdown in the first place... [​IMG]
     


  5. Alter

    Alter Senior member

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    That's the thing that makes no sense. Whenever I have to do something even remotely rough, like butchering or cutting big chunks of cheese, I use my shitty Messermeister Chef's knife I got in my school kit. The Shun gets reserved for nicer things that really utilize the quality of the blade, like chopping herbs, vegetables, and other very soft, very easy things. I looked at my knife today before I sharpened it, and the tip had split into two pieces along the spine, as if the line it was forged against had weakened or something. Really disappointing.

    Send it back with a letter on Cyrus stationary expressing your disappointment at the quality.
     


  6. kwilkinson

    kwilkinson Having a Ball

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    I broke two tips on my Shuns, but from dropping them (don't think that would happen on a german knife). I never had one split like that. There's definitely something wrong there.

    that is very disturbing... i've been meaning to get a few Shuns. wow....

    Send it back with a letter on Cyrus stationary expressing your disappointment at the quality.

    I'll try to take a pic and show you guys next time I'm at work. No promises though, as the blade is thin and the split is hard to see, and I have a crappy cell phone camera.
    Anyway, I'm not upset with the quality. I've been using it and it holds a great edge. The paring knife is also great. The steel is really solid and the blade is very thin, it's a great, light knife. I don't understand how this happened. I don't think it has to do with the quality of Shun at all. I think something must have happened that I wasn't aware of. I just can't imagine what it could have been. Even if it did have to do with the quality of the forging, I still must have done something to push it along. It's not like it would have just split while sitting there on its own.
     


  7. Rambo

    Rambo Senior member

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    Here you go Kyle, straight from the Shun page: Warranty Information [​IMG] [​IMG] [​IMG] [​IMG] Limited Lifetime Warranty Each of these quality knives and cutlery products are guaranteed for the lifetime of the original owner to be free of defects when received from the factory. Any product we find to be defective in its original material, construction, or workmanship will be repaired or replaced with the same item or one of equal value at no charge. (Of course, normal wear, abuse such as prying with the knife, or neglect are excluded from this non-transferable warranty.) For warranty service, please return product via UPS or insured mail. Include your name, address, telephone number, and a short explanation of the warranty service requested to the address below. Please allow 4-6 weeks for delivery. Kai USA ltd., Shun Cutlery WARRANTY DEPARTMENT 18600 SW Teton Avenue Tualatin, OR 97062 Liability Disclaimer The purchase, use, and ownership of knives are subject to a wide variety of local laws and regulations. Certain knife styles, blade designs, and blade lengths are not allowed in specific areas. In light of recent events involving national security, knives may not be permitted in government buildings or on government property (such as court houses, federal offices, national monuments, and airports), and government officials may take the position that knives are “weapons” under applicable laws. Due to the complexity and constantly changing nature of these laws and regulations, it is impossible for Kai USA ltd., and Shun Cutlery to be aware of every restriction in every location in which our knives may be sold or carried. It is the responsibility of the buyer to investigate and comply with the laws and regulations that apply in his or her specific area. You, and not Kai USA ltd., are solely responsible for any claims resulting from violation of these laws and/or regulations. WARNING! Knives are extremely sharp tools and should only be used with the utmost care and caution. Any use other than cutting is considered misuse and abuse and will void your warranty. Shun Cutlery products are made in the USA, Japan and China as indicated on the product. We reserve the right to change specifications, materials, or discontinue products at any time without notice. [​IMG] \t\t \t\t\t Alternately, contact us by mail, phone, or fax at: KAI USA Ltd. 18600 SW Teton Avenue Tualatin, Oregon 97062 Phone: (503) 682-1966 Fax: (503) 682-7168
     


  8. yerfdog

    yerfdog Senior member

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    I broke two tips on my Shuns, but from dropping them (don't think that would happen on a german knife). I never had one split like that. There's definitely something wrong there.

    German knives don't usually have the lil tiny layer of really sharpenable but brittle steel in the middle, do they?

    We've used a Shun on a regular basis for about 3 years and haven't had a problem. I guess I'll have to be more careful about dropping it.
     


  9. kwilkinson

    kwilkinson Having a Ball

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    I know the warranty is awesome and my knife would definitely be replaced. I just can't send it in yet, because in 4-6 weeks I'll either be back in Chicago or moving to a permanent place here. So it looks like I'll have to wait. [​IMG]
     


  10. Piobaire

    Piobaire Not left of center?

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    I thought we don't want them lending to the sort of irresponsible consumers who started the financial meltdown in the first place... [​IMG]

    Again, I'm the schmuck.

    If I had been one of the people you mention, and bought a dream home I could not really afford, there would be a hand out for me. Instead, like a schmuck, I just bust my ass and pay the taxes to cover the irresponsible folks, then I get my dreams deferred as the banks are gun shy to loan to everyone, including people that have a track record of extreme responsibility. Hell, I was going to drive a Tundra, just so I could keep saving every month during the build phase!
     


  11. globetrotter

    globetrotter Senior member

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    Send it back with a letter on Cyrus stationary expressing your disappointment at the quality.

    +1
     


  12. Thomas

    Thomas Senior member

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    I'll try to take a pic and show you guys next time I'm at work. No promises though, as the blade is thin and the split is hard to see, and I have a crappy cell phone camera.
    Anyway, I'm not upset with the quality. I've been using it and it holds a great edge. The paring knife is also great. The steel is really solid and the blade is very thin, it's a great, light knife. I don't understand how this happened. I don't think it has to do with the quality of Shun at all. I think something must have happened that I wasn't aware of. I just can't imagine what it could have been. Even if it did have to do with the quality of the forging, I still must have done something to push it along. It's not like it would have just split while sitting there on its own.


    Don't be so quick to blame yourself. You certainly didn't abuse the blade, and I doubt that the tip saw a ton of action since you're chopping veggies and herbs. If a blade delaminates due to weak forge-welding, then it's going to happen no matter what.

    I'd call Shun, explain your situation as an intern at Cyrus, and then see where it goes from there. It's not out of the question that you call them today, send the knife via FedEx, and they FedEx you a new one, since you're using it in the course of business. Or, for added oomph, if your chef made that call...
     


  13. Neo_Version 7

    Neo_Version 7 Senior member

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    I hate when I get redirected to Yahoo! Canada by default just because I live in Canada.
     


  14. JetBlast

    JetBlast Senior member

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    I hate when I get redirected to Yahoo! Canada by default just because I live in Canada.

    We need you all to keep your Canuck tendencies to yourselves.
     


  15. rdawson808

    rdawson808 Senior member

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    The banks are insane. No, I'm not putting 60% cash into my build project. Sadly, that's better than the first place, which would not even look at projects that led to a close on a jumbo loan!

    I've been told that a "jumbo" home mortgage covers anything over like $425,000. Is that correct? Because that means for my wife and I to buy a bigger home we'll have to get a jumbo, which as you say, banks aren't happy to lend out anymore, so I hear. Crazy.

    Hell, in DC much of the housing stock must qualify as jumbo.

    b
     


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