We went through the same thing. MrsG posted on Facebook, and, lo and behold, the only people who had any input were the ones who had the Brand Whore brand seats. Now we own two Britax car seats. The worst part is the guilt that underlies the whole thing. Once you know there's a better-quality version out there, there's always that nagging sense of, "what if I get into a wreck and the non-Brand Whore seat fails and something happens. I'll spend the rest of my life feeling guilty that I didn't spend just a little extra for Brand Whore!" We've had something similar here. I heard crickets chirping the other night. In January? WTF? I hope we get a little more "winter" before winter ends. I shudder to think about this summer's bug situation if we don't. That's really awful, Douglas. Sorry to hear it.