dino - what a shameful story. the worst of it being the lying and misrepresentation. but even from a business standpoint, the ADs shortsightedness in deciding to make a few dollars on a repair at the cost of losing a paying customer is absurd. some people are bad, some people are dumb, and some people are both. medtech_expat - that who we use. very happy with them. but im not sure you can use them without having an account with them or if that costs anything?