The Watch Appreciation Thread (Reviews and Photos of Men's Timepieces by Rolex, Patek Philippe, Brei

Discussion in 'Classic Menswear' started by gdl203, May 20, 2007.

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  1. wurger

    wurger Senior member

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    Kudos for not undercutting the 2nd guy, any sales is a interpersonal transaction of relationships and respect. In the end of the day, if you like the SA, you are more likely to buy from him even though he doesn't necessary provide the lowest price; same goes the other way, if the SA likes you, he is more likely to give you the best price.

    I know there is a the saying never buy stuff off friends and family, but if they do try to take advantage of you due to your relationship, then they are absolutely trash and not worth keeping.
     
  2. wurger

    wurger Senior member

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    Yeah, totally agree, if someone is just tooling you as a leverage, they ain't showing you respect and they simply don't deserve a SA's time for a quote.

    However, it's vitally important that SA don't simply judge a book by its cover, only through interaction with the customer that the SA can discover those facts. But then that takes experience and training.

    And Dino gave the first SA every opportunity to do so, and he just failed to grasp the compelling points that Dino as a customer is looking for, thus failed in that sale.
     
  3. in stitches

    in stitches Kung Joo Moderator

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    WTF?
     
  4. Newcomer

    Newcomer Senior member

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    I don't know what is going on. At ~11:45 p.m. (within a minute or two in either direction), the watch dies. Contacting the AD I bought it from, and it looks like I will be sending it back to Richemont. It has happened probably 10 times now. Must be some problem with the date mechanism maybe?

    I will keep y'all informed. Also, for those that have sent a watch back for servicing... how did you package it up?
     
    Last edited: Jul 18, 2013
  5. in stitches

    in stitches Kung Joo Moderator

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    That sucks. :(

    Are you going to be sending it back in the box or by itself? Either way, if you're doing it through the AD they should know how to package it 100% correctly.
     
  6. GothamRed

    GothamRed Senior member

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    Damn man, that's a huge bummer. I have a single foam watch roll case that Breitling sent my watch back in once after service, so that's what I use. UPS declared value only.
     
  7. Newcomer

    Newcomer Senior member

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    You know, I may just send it back to the Richemont Service Center, since it is only a few hours away from me. It will at the very least be less expensive than sending it to Philadelphia. I was going to send it in the original box, but I may just buy some sort of transporting thing. I will call the JLC concierge and ask what they recommend.


    UPS declared value, hmm, I will have to look into that. I need to pick up a foam watch roll type of thing.

    It is very weird. I posted a thread on WUS, and one of the posters said he had a similar problem with the watch. His watch was having problems being manually wound as well, which I noticed was an issue for mine. Pretty lame.
     
  8. in stitches

    in stitches Kung Joo Moderator

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    i only once sent a watch back to the manufacture. my B&M. it also just stopped. it was under warranty so i sent it through the local AD. not the AD it was purchased from, as it was an engagement gift from my wife who bought it elsewhere, but the local AD was happy to help. they took care of shipping and the watch was repaired for free and in under 3 months iirc. never had another issue with it.
     
  9. Newcomer

    Newcomer Senior member

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    That is good to hear! I am going to ship it off tomorrow. JLC customer service has been great so far. They have given me their FedEx account, and said they would take care of insurance. They also said the watch should be back within a week or two. Very pleased so far.
     
  10. GothamRed

    GothamRed Senior member

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    That's great, good luck with the rest.
     
  11. zippyh

    zippyh Senior member

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    BTW, I would never send a watch Fedex or UPS without 3rd party insurance.
    Fedex and UPS will gladly take your money for as much insurance as you want however it only covers something like $500 for jewelry.
    USPS Registered mail with insurance is the way to go. It takes a while but is relatively inexpensive.
     
  12. GothamRed

    GothamRed Senior member

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    Unless it has changed (and please tell me if it has!), that $500 limit is for international shipments containing jewelry.
     
  13. in stitches

    in stitches Kung Joo Moderator

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    glad to hear, buddy!
     
  14. mimo

    mimo Pernicious Enabler

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    Best of luck, Nuke.
     
  15. Newcomer

    Newcomer Senior member

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    Thanks all, I will be sure to keep you updated. Doing one more experiment today, then off to Fort Worth it goes!

    The JLC concierge told me not to send it back in the box. She said bubble wrap it and send it in a box. I have decided I am going to wrap it in a spare dust cloth, bubble wrap it, put it in a smaller box, put the smaller box in a bigger box with packing peanuts, and ship it off.
     
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