chocomallo
Distinguished Member
- Joined
- Nov 3, 2009
- Messages
- 1,266
- Reaction score
- 1,875
If you took it to another country’s service center, then that would explain a lot of the difference. Henri Stern is a huge operation, reflecting the size of the US market. They are supposed to do 90% of what Geneva can do, excepting vintage pieces and grand complications.
Hence, they do not make it easy to get your watch to Geneva. Gatekeeping is their job.
That's a bummer. Maybe you could try a service center in a different country to bypass them. That might be worth if that would ensure Patek does the repair. Have you considered it?