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Says who? It means suspending, not surrendering. You don’t succumb to those with whom you empathize. You suspend one perspective for another, in an effort to understand, if not change.
To gain understanding without changing is empathy without consequence (“I understand why you don’t want me to eat your baby, but I’m going to eat him anyway”). To the extent you define empathy in such a milquetoast way, it is a useless concept.