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Viral

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great stories y'all!

Service matters but it is also in the eye of the customer..........set realistic expectations you will rarely be let down. Most SAs are average at what they do, so I'm not surprised to hear about some of these events.

My contact at Wempe is great to chat with and responsive.........however I'm also not expecting him to hold my hand and tell me how handsome I am. My experience at Betteridge was poor due to lack of communication, which could have been easily avoided with a little effort from the SA. However, I got what I wanted at the best price and so I'm ok with the end result, I left a review on Chrono24 according to my experience so hopefully others can set a better expectation when dealing with them.
 

Ambulance Chaser

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Miami's Design District is the best place in the country to browse watches. All of the boutiques are situated around an outdoor courtyard so it's easy and efficient to see everything you want to see. And because everyone in Miami dresses casually, ADs can't discriminate based on dress. I've always had good experiences there.
 

Woofa

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Good afternoon, I lurk quite a bit but rarely post in this thread. Saw something pretty special yesterday and wanted to share.
Background is I have a watch and jewelry guy although he is more friend over the years as I don't buy much. He has a local shop and I try and stop in when I am in the neighborhood. He knows I have an interest in watches and he will often take the opportunity to show me what he has in shop. I am never quite sure if he has purchased these watches to sell or not.
Anyway, I had not been in for a while and when I stopped by yesterday he was excited to show me a watch. I am not an expert by any stretch but I did recognize this as soon as I saw it and he kindly let me try it on.
20210306_105141.jpg

I assumed this would generate some excitement here so I took a quick photo.
So, he let me know this was from 1961 and that the watch was probably worth between $25,000 and $50,000. Looks like a 5512 and the only other thing I know is it did not have box or papers.
Spent some time online and the prices are pretty much all over the place.
I doubt I would ever be able to get something as valuable as this but I was hoping some of you could give me some things to look for or ask about next time I see him. (It may be a while)
This would be a grail rolex at least to me and I am happy to figure out if I could make it happen in the future. No doubt I would have to trade/sell my current sub (pictured below) which I inherited from my father but which I find the two tone to be too flashy for my taste and don't wear it much outside of special occasions.
20210307_113239.jpg

Obviously selling this would not be anywhere near enough to buy a 5512 but what would you guess this is really worth, no box or papers either.
Hope you enjoy the 5512 and that it will generate a little fun in the thread today. And thank you all.
 

Phileas Fogg

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Good afternoon, I lurk quite a bit but rarely post in this thread. Saw something pretty special yesterday and wanted to share.
Background is I have a watch and jewelry guy although he is more friend over the years as I don't buy much. He has a local shop and I try and stop in when I am in the neighborhood. He knows I have an interest in watches and he will often take the opportunity to show me what he has in shop. I am never quite sure if he has purchased these watches to sell or not.
Anyway, I had not been in for a while and when I stopped by yesterday he was excited to show me a watch. I am not an expert by any stretch but I did recognize this as soon as I saw it and he kindly let me try it on.
View attachment 1569307
I assumed this would generate some excitement here so I took a quick photo.
So, he let me know this was from 1961 and that the watch was probably worth between $25,000 and $50,000. Looks like a 5512 and the only other thing I know is it did not have box or papers.
Spent some time online and the prices are pretty much all over the place.
I doubt I would ever be able to get something as valuable as this but I was hoping some of you could give me some things to look for or ask about next time I see him. (It may be a while)
This would be a grail rolex at least to me and I am happy to figure out if I could make it happen in the future. No doubt I would have to trade/sell my current sub (pictured below) which I inherited from my father but which I find the two tone to be too flashy for my taste and don't wear it much outside of special occasions.
View attachment 1569308
Obviously selling this would not be anywhere near enough to buy a 5512 but what would you guess this is really worth, no box or papers either.
Hope you enjoy the 5512 and that it will generate a little fun in the thread today. And thank you all.
it’s a handsome watch and certainly a grail watch. A couple of observations:
1) the seconds hand does not appear to be original. In fact, in the pic it looks black and I wonder if it’s even a genuine Rolex part.
2) the patina on the dial does not match the hour and minute hands. Those look as though they were replaced.

if that’s the case, I’ll leave to the experts. I’m simply giving my observation. If that’s the case and how that impacts value, I don’t know.
 

Ambulance Chaser

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I think the black on the seconds hand is rust. The hour and minute hands definitely look like service hands.
 

Dino944

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I know that some people are very transactional and just want a product at a good price, but good service, and a good experience, can really make a sale.

Back in my mid-20s, I went backpacking through Asia. After three months of island-hopping and mountain-climbing in Indonesia, I stopped off for a week in Singapore and took a walk up Orchard Road. I was dressed very casually - sweat-stained cap, t-shirt, cargo shorts and scuffed hiking boots - but was treated very nicely in all the stores I visited.

I looked in to the Lanvin store - this was back when Lanvin hadn't gone all streetwear and still sold lovely neckties that prominently featured "Lanvin blue" - and somehow ended up chatting with the two lovely salesladies about Chinese eunuchs and the Forbidden City in Beijing. Even though I didn't buy anything, I'd mentioned I had a couple of Lanvin ties back at home, and they gave me a Lanvin tie travel case as a gift.

I then strolled past the Armani store and saw a tie in the window, on the mannequin, that had a printed pattern of origami cranes all over it. I walked in and asked about the tie, and was told that the one on the mannequin was the last one. The salesperson apologised for the inconvenience, sat me down, gave me a glass of juice to drink while I waited, got the tie from the mannequin, lightly steamed the knot area to remove the creasing, and packaged it up in a presentation box, all the while apologising for making me wait.

That's the sort of service that you really remember, even a couple of decades later.
I certainly like to be treated nicely when shopping, especially when spending a significant amount of money on something that is really a luxury, not a necessity. The tough part these days is that SA's at ADs for very high demand watches know they don't have to provide exceptional service as there are always people who will buy regardless of how they are treated, because at end of the day they want that watch very badly. They aren't going to walk out the door if the SA who is going to sell them a RO, SS Daytona, or Nautilus isn't all that attentive...because chances are it could be months or years before they find another AD who will sell it to them at MSRP. Its sort of a sad situation, but I don't see it changing anytime soon.

I agree that a great shopping experience makes it more likely that I will return, and do business with a particular shop and SA repeatedly. If I have a good rapport with an SA, it makes the experience nicer. They know me, they know my taste, my life style, and maybe some of my collection, so they aren't trying to push duplicative things on me. Plus it just makes the experience far more fun.

Years ago, when I started buying very nice clothing, there was a store in Boston (Louis...they were pioneers in finding and bringing in European brands to the states. They were the first to bring in brands like Barbera, Zegna, Armani, etc. in the late 70s. Eventually some brands were available at Saks and Neimans down the street. However, an SA I met and worked with just had a fantastic eye for color, textures, patterns and mixing them. Far better than the guys at dedicated brand boutiques. However, his sense of humor, sometimes a bit self deprecating, sometimes poking a bit of fun at clients like me, who he knew well, made each visit so much fun. I've worked with other SA's since the store has closed, and some are quite nice, but the experience just hasn't been the same. Thankfully, I still have fun memories of those visits and I occasionally still bump into my old SA from Louis.
 

George Red

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I’m itching for a new watch. No idea what to get...

This is how it starts.
 

mak1277

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Good afternoon, I lurk quite a bit but rarely post in this thread. Saw something pretty special yesterday and wanted to share.
Background is I have a watch and jewelry guy although he is more friend over the years as I don't buy much. He has a local shop and I try and stop in when I am in the neighborhood. He knows I have an interest in watches and he will often take the opportunity to show me what he has in shop. I am never quite sure if he has purchased these watches to sell or not.
Anyway, I had not been in for a while and when I stopped by yesterday he was excited to show me a watch. I am not an expert by any stretch but I did recognize this as soon as I saw it and he kindly let me try it on.
View attachment 1569307
I assumed this would generate some excitement here so I took a quick photo.
So, he let me know this was from 1961 and that the watch was probably worth between $25,000 and $50,000. Looks like a 5512 and the only other thing I know is it did not have box or papers.
Spent some time online and the prices are pretty much all over the place.
I doubt I would ever be able to get something as valuable as this but I was hoping some of you could give me some things to look for or ask about next time I see him. (It may be a while)
This would be a grail rolex at least to me and I am happy to figure out if I could make it happen in the future. No doubt I would have to trade/sell my current sub (pictured below) which I inherited from my father but which I find the two tone to be too flashy for my taste and don't wear it much outside of special occasions.
View attachment 1569308
Obviously selling this would not be anywhere near enough to buy a 5512 but what would you guess this is really worth, no box or papers either.
Hope you enjoy the 5512 and that it will generate a little fun in the thread today. And thank you all.
I much prefer your Sub to the vintage one, but in general my opinion is that most “vintage” watches just look old and worn out to me.
 

mak1277

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I think old chronographs look cool.
I continually go back and forth about whether or not to get an Explorer 1016. But I know if I did, I would prefer one with a service dial and hands that looked newer to one that was old and dirty (uh, I mean patina’d).
 

Texasmade

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Only vintage watches I really like are Speedmasters. Other than that I’m not a huge fan of vintage watches.
 

double00

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