I am curious to see how others respond to your questions. If you are dissatisfied with the leather quality, as I would be, email Vass and express your concerns. Knowing how their custom service skills arent on par with other brands, you may suggest how they should address this leather quality issue. I think it is important to think of it this way, if you would have been shown the shoes with the leather quality issue, how much would you have paid for them? 10 %, 15 %, 20 %, etc less than if there were no leather quality issue?Hi,
I just got my Vass shoes yesterday : 2 pairs
- 1 London 5-eyelet * U in size 41,5 Color & Leather: gold museum
- 1 Alt English * F in size 41,5 Color & Leather: brown museum calf
First time I am getting shoes from that brand.
Globally speaking, I am happy with my new shoes. Fitting is good even if I am wondering size 41 should have been better for me. I like feeling tight in my shoes.
Vass is not doing half size of shoe trees. So I asked shoe trees in size 42. I think it was a good decision because shoe tree in size 42 is just half compresed in my 41,5 shoe size. Shoe tree in size 41 should have been definitely too small.
The only bad point is the leather quality of the shoe Alt English * F : I can see veins on the leather
See images below.
I don't know if it's a big quality issue or if it's "normal" (and bad luck for me).
People here who have a lot of Vass shoes, what you think ? Should I complain and send back shoes ?
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