MerryDespot
Member
- Joined
- Dec 18, 2020
- Messages
- 13
- Reaction score
- 13
So ... just to be clear ... when my own order results in customs duty and VAT in Ireland, which I’ll now have to pay on arrival/receipt, I’ll be refunded through a payment back to either PayPal or CC (can’t even remember at this stage how it was paid for) rather than credit with Archibald?
I appreciate that this particular order has become a horror show for you - but shipping these out from the UK is going to mean we’ll all need to be able to pay the charges at our end on arrival - how’s that going to work? Are we going to need to get a receipt to claim it back (if delivered by postal services) or will the logistics be handled by your shipping provider so that it’s seamless for recipients?
I appreciate that this particular order has become a horror show for you - but shipping these out from the UK is going to mean we’ll all need to be able to pay the charges at our end on arrival - how’s that going to work? Are we going to need to get a receipt to claim it back (if delivered by postal services) or will the logistics be handled by your shipping provider so that it’s seamless for recipients?