Good info, negative feedback it will be for me given it is the lesser of two evils. Classy ! As hmmurdock implied, it is an eBay seller getting shafted with a John Homes sized pole in the backside. In a less graphic way, it is simply a Paypal procedure where Paypal holds funds on your account when a buyer complains an item received is not as described - a common excuse that buyers would use when trying to get a silly refund due to buyers remorse or applying a fraud. Of course a buyer could have a legit reason, i.e. bad seller misrepresenting his items as being better than reality or the item claimed authentic in auction page when it is not.