The Official RRL Thread

Discussion in 'Streetwear and Denim' started by whodini, May 21, 2009.

  1. captainshields

    captainshields Senior member

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    That's weird.
    I've gotten 4 packages from the RL website in the past 5 weeks, all usps priority or first class mail.
     


  2. captainshields

    captainshields Senior member

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    That makes sense
    Stupid question...when you SA here, what are you referring to?
     
    Last edited: Dec 11, 2012


  3. randomkoreandude

    randomkoreandude Senior member

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    sales associate

    and ive NEVER received an RL order either from online or direct from store that was NOT fedex
     


  4. hoit1981

    hoit1981 Senior member

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    Yeah, I've only ever received Fedex too. Would be very surprised to get anything other than that.
     


  5. captainshields

    captainshields Senior member

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    Pics from 2 packages I got from RL this week. (the 3 others I've gotten in the past month or so are also usps). So you guys don't think I'm yankin your chain haha


    [​IMG]

    [​IMG]
     
    Last edited: Dec 11, 2012


  6. Winston S.

    Winston S. Senior member

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    Maybe Fedex doesn't deliver to your town?
     


  7. Denim

    Denim Senior member

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    They just updated their vendor net where there will be some things sent USPS now, it was usually just Fed Ex. But literally just started this last week, had a meeting about it
     
    Last edited: Dec 11, 2012


  8. Saturdays

    Saturdays Senior member

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    Oo, a friend from Greensboro?


    Yeah I hate this, I even sign the fucking receipt and they still wont leave it at door, so I have to pick it up from their office.
     
    Last edited: Dec 11, 2012


  9. Denim

    Denim Senior member

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    What do you mean.
     


  10. Saturdays

    Saturdays Senior member

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    Oh I just assumed when you said you had a meeting about it that you worked Supply Chain RL in Greensboro, where I assumed some of those decisions are made, based off my visit there. Although I can see how it could be Highpoint as well, but never been to that office.
     


  11. Denim

    Denim Senior member

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    No i work for one of the stores in New York, we had a meeting with the operations team who does X-Store and the other store operation systems. And basically just showed all of the managers about the new updates.
     


  12. Preparatory

    Preparatory Senior member

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    Can anybody please help me with this? Thanks.
     


  13. captainshields

    captainshields Senior member

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    At least I'm not going crazy
     


  14. dastig

    dastig Senior member

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    About the shipping discussion:

    I hate the fact that we charge 15 for ground shipping in store. I think that is way too much, considering online is only 8 or free for orders over 195. It is our policy to charge. I try to get guys free shipping as much as possible. I have to get the manager to sign off for it every time to get the free shipping. Sometimes the manager doesn't always go for it though.
     


  15. hoit1981

    hoit1981 Senior member

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    :teach:... I am now pleasantly surprised!

    Generally, I have received free shipping in store when they either don't have what I'm looking for, or don't have my size in something.
     


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