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***The official Alden thread *** Share enthusiasm, reviews, sizing, advice, and photos.

Discussion in 'Streetwear and Denim' started by jet, Nov 3, 2008.

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  1. jasonfoote303

    jasonfoote303 Senior member

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    Yeah, I'm sure the light exaggerates the contrast. I also know the imperfections in the color are part of the beauty of shell.

    You lucked out for sure! Everybody flips out for whiskey and ravello, but cigar is the best color shell.

    Enjoy your sweet new boots!
     
  2. mcarthur

    mcarthur Senior member

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    [​IMG]
    cigar cap toe boot
    argyles otc
     
  3. trunks206

    trunks206 Senior member

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    Oct 5, 2009
    ^ love the boots Uncle!


    I completely agree with what you said. The direct sun light makes the marks look much worse but even if the boot looked like that all the time personally I like it, it gives the boot some extra character. Everyone who snagged a pair is pretty lucky.
     
  4. mcarthur

    mcarthur Senior member

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    ^ love the boots Uncle!


    thank you
     
  5. jet

    jet Senior member

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    Like those cigar boots, maybe I'll go for something like that since I can't get the wp pebble grain captoe boots who knows.

    So a good friend of mine and his girlfriend went into the bev hills leather soul (sup Tom) and he like me had a bad experience while trying to buy some shoes. This guy is one of the nicest guys and best friends I've had in my life so when he told me this story I was in disbelief. He said he went in there, didn't get acknowledged by the salesperson for the first 5 minutes and looked around at some shoes. Apparently the gentleman was on the computer the entire time and his girlfriend even commented how bizarre it was he was not trying to assist him and even looked bothered when my friend asked him a couple questions. Apparently he brushed him off with terse replies when asked if he had a certain style or if he could even try something on for size. He said he didn't seem knowledgable about the products when being asked questions either. He also noted all the shoes were quite dusty and was just entirely perplexed at the whole situation. They finally walked out and he purchased some shoes elsewhere (I believe he said online) saying he would not return after that experience.

    I don't know what's going on but this was similar to my experience except I didn't ask to try anything on. He didn't seem remotely interested in selling any shoes.
     
    Last edited: Jul 15, 2011
  6. NAMOR

    NAMOR Senior member

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    amazing, sir. and I thought my color 8 cap toes were nice :embar:

    i had a similar experience in Alden SF. Could I ask what your friend looked like and how he was dressed? Unfortunately, this may have played a roll
     
  7. LeatherSOUL

    LeatherSOUL Senior member

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    Jet, I don't know what's going on either, all I can say is I'm very sorry about this and I will pass this on to Bryan at LSBH.

    Bryan is genuinely a great guy and has a tremendous heart. I know there should never be an excuse, but to his credit he moved to a foreign place with no friends or family and took a foreign job to help a friend (me) in need. He deals with various stresses and situations in life like all of us. He doesn't have any retail experience or experiences dealing with customers, especially Beverly Hills customers, but I know he is trying his best. I only very recently was able to hire a part timer, Joel, for Fridays only. Till then, Bryan was alone everyday running the shop. I hope Joel will be able to join us full time soon so that we can improve our service.

    If you can understand, I thank you. If not, I totally understand.
     
  8. LeatherSOUL

    LeatherSOUL Senior member

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    I really hope this was not the reason because that is not acceptable.
     
  9. ninja07

    ninja07 Senior member

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    [​IMG]

    I finally found my barrie last size at last with this shoe.

    alden x jcrew
     
  10. justsayno

    justsayno Senior member

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  11. mcarthur

    mcarthur Senior member

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    amazing, sir. and I thought my color 8 cap toes were nice :embar:


    thank you
     
  12. mcarthur

    mcarthur Senior member

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    Like those cigar boots, maybe I'll go for something like that since I can't get the wp pebble grain captoe boots who knows.

    thank you
     
  13. 1969

    1969 Senior member

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    Can't believe this could have been Bryan because he was awesome to me when I was visiting...remembered my last name and some of the shoes I had ordered, set me home with a piece of swag, gave me the run down on what else was on the strip,etc. Great service for me from Bryan.
     
  14. jhcam8

    jhcam8 Senior member

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    Maybe the customer had low blood sugar and got impatient? It's been known to happen.
     
    Last edited: Jul 17, 2011
  15. Marcellionheart

    Marcellionheart Senior member

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    Berlin
    

    As I said on your site, I thought Bryan was great, at least over the phone and on e-mail. On the phone, though, he sounded really busy. I know having worked retail I've had some pretty off days too.
     
  16. Alcibiades

    Alcibiades Senior member

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    I always go back and forth about getting this shoe...
     
  17. commodorewheeler

    commodorewheeler Senior member

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    Anaheim, CA, USA
    
    Bryan has been great to me from the first time I set foot into LSBH. He was friendly, helpful, and patiently answered all of my questions, and he took a lot of time to get me sized properly in the various Alden lasts back at my first visit there even though I didn't end up buying anything that day. It wasn't busy that day, but even when I've gone in on busy days, he's taken the time to acknowledge me immediately after seeing me in the store and coming over to help me as soon as he had a free moment.
     
    Last edited: Jul 16, 2011
  18. mcarthur

    mcarthur Senior member

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  19. Dewey

    Dewey Senior member

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    Tom, you should train BH staff to recognize the baller sneakers.
     
  20. NAMOR

    NAMOR Senior member

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    Haaa, for what its worth, I have had a single interaction with Brian and that was over email. He was both prompt and professional throughout the experience. He even shipped my pair free since I was in California.
     
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