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***The official Alden thread *** Share enthusiasm, reviews, sizing, advice, and photos.

Discussion in 'Streetwear and Denim' started by jet, Nov 3, 2008.

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  1. david3558

    david3558 Senior member

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    HAHA - Jeez, just saw them. The picture's pretty awful so it came up as pretty much burgundy and I assumed it was shell. Do you know if this is the same shade as brown they use on the Indy's?



    Thanks - I'm going to take a better look at the snuff - I think the color is more versatile but the single leather sole is a little unfortunate, as I am a fan of the hardier soles :)
     
  2. david3558

    david3558 Senior member

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    Thanks zippyh, it didn't look like it :embar:
     
  3. phototristan

    phototristan Senior member

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    Last edited: Mar 18, 2013
  4. BeSpiffington

    BeSpiffington Senior member

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    zippyh, thanks for the clarification.
     
  5. ReppTiePrepster

    ReppTiePrepster Senior member

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    Last edited: Mar 18, 2013
  6. Michigan Planner

    Michigan Planner Senior member

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    I'm too fickle to really have a favorite, but my #8 NST Tanker boots from Context Clothing get worn far more than anything else in my collection, all year round. My suede chukkas and my cigar LWBs would also be near the top of my list.
     
  7. Don L

    Don L Senior member

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    Ravello NST

    [​IMG]
     
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  8. Numbernine

    Numbernine Senior member

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    I must have a wiskey tanker boot w/a natural welt on a plaza last ,commando sole and brass eyelets and i must have it now!! Sorry I just felt this was the only place my pain would be understood
     
    Last edited: Mar 18, 2013
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  9. Numbernine

    Numbernine Senior member

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    Nicely "beat" boots... What's the sole?

    There's a shot a few pages back of mine after a hike. Yeah, I am actually trying to beat up shell. Problem? :D[/quote]
    Cranes thread on the wolverine 721 is a must read on this subject .my internet skills are sorely lacking or I would post you link
     
  10. Gcbrown3

    Gcbrown3 Well-Known Member

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    I ordered a pair of shoes through Alden of Carmel and they were slightly large. Although I am an 9D in the Barrie Last for boots, it appears that I am an 8.5D in Bluchers/oxfords.

    I wrote Adam and asked if I could do an exchange and I was told that would be fine. I returned the shoes and instead of getting a refund, received an email stating that I had received a full refund to my credit card and that ! If I wanted to order the 8.5D, I would have to agree that this was a final order where there could be no returns and that I could only pay using a money order.

    This is my first and only order through Alden of Carmel. Is this normal behavior?

    What if the replacement pair had a huge scratch? Please give me your thoughts.

    Thanks
     
  11. phototristan

    phototristan Senior member

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    I want an Alden Whiskey Tanker just so I could call it a 'wanker'.
     
  12. Beatlegeuse

    Beatlegeuse Senior member

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    ^ the reviews of AoC seem to be split about 50/50 here, but I've seen enough bad ones to ever bother ordering from them. If there is a huge cosmetic flaw with the shoes I'm sure you will be allowed to return them, and they are sticklers for quality there, so it's doubtful you will receive a pair with a scratch or anything like that. But if they don't fit, looks like you're screwed....

    Honestly, that whole exchange sounds ridiculous to me. You have to use a money order for the new pair?? I guess this is so that you can't cancel the order through your credit card company if you were unhappy with the purchase? If I were you I'd take my refund and buy the shoes somewhere else, that is unless you are buying a specific makeup that you can't find at another retailer.
     
    Last edited: Mar 18, 2013
  13. phototristan

    phototristan Senior member

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    Sounds like they actually went beyond their normal return policy for you:

    "Return policy: Shoes/boots may be sent back for exchange within 10 days of delivery date. No refunds. To exchange, shoes/boots must be in same condition as received, with no signs of try-on."

    from:
    https://secure3.ssmedia.com/alden/order/
     
    Last edited: Mar 18, 2013
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  14. stevent

    stevent Senior member

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    You won't get a dud Adam checks thoroughly. You just probably did something to set off his warning bells as he is 100% no nonsense. Next time if you're iffy order from Shoemart to gauge then order from AoC

    I've never had any issues with Adam and service has always been top notch
     
    2 people like this.
  15. Michael Haines

    Michael Haines Senior member

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    I would say beyond if all he wanted was a refund but he just asked for a size exchange the refund was there idea and then a request for a money order which is not stated in there return agreement. I agree that my experience has always been pleasant but then again I always taken what I got. If I had emailed and was told sure no problem we can exchange a unworn pair for a diffrent size and then got a well you have to reorder money order only I would be done dealing with them all together. Now maybe I don't know all the details though
     
  16. Dbear

    Dbear Senior member

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    he gave you a full refund, what more do you want
     
  17. Dbear

    Dbear Senior member

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    ^^ guy likely got the shoes back and looked at them and was like [​IMG]
     
  18. kwhitelaw

    kwhitelaw Senior member

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    I didn't take what gcbrown wrote as "wanting" more..moreso just asking if anyone had ever been faced with having to buy a subsequent pair via money order only and have no return option..
     
  19. shaunw

    shaunw Senior member

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    +1
     
  20. Gcbrown3

    Gcbrown3 Well-Known Member

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    Here is the email exchange:
    Hi (redacted)


    We expect to pick up our Fedex and UPS deliveries today around 4pm.

    By longstanding policy, we can only send the replacement pair when we have received the original pair back in new condition. So we likely could not ship the replacement pair until Monday at the earliest.

    Adam, Alden of Carmel


    -----Original Message-----
    Sent: Thursday, March 14, 2013 2:01 PM
    To: Adam Knott
    Subject: Exchange Cigar LWB 9 for 8.5

    Adam,
    Let me know when you receive the 9 that I sent back. I have to fly out to the East Coast and wanted to wear/bring these shoes with me. I leave Thursday morning so would need to receive them by Wednesday. I think that if they went out today or tomorrow, I wouldn't have to send them expedited, but you would know better than me.

    I can either give you a credit card for peace of mind, have you actually charge the card for another pair for more peace of mind and then do a refund when you receive the shoes or you can propose an alternative.

    I sent them FedEx ground and I think that they'll be there tomorrow or Monday.

    Thanks again for all of your help.
     
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