***The official Alden thread *** Share enthusiasm, reviews, sizing, advice, and photos.

Discussion in 'Streetwear and Denim' started by jet, Nov 3, 2008.

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  1. FrankCowperwood

    FrankCowperwood Senior member

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    Update on the import duty assessed on my Frans Boone order. UPS's position is that it's my problem. So I'm filling out a CBP form and mailing it to the port of entry with supporting documentation, in triplicate. :mad:

    CBP was actually pretty helpful on the phone in explaining what I needed to do, and its website has a lot of useful information. This in contrast to our friends in big corporate private enterprise at UPS. The lady there didn't care about my problem. Her main goal seemed to be to get me off the phone. Also my other requests for information from UPS Supply Chain Solutions were more often than not met with puzzled silence.

    As a result, I've cancelled my UPS account and will use FedEx for the foreseeable future. UPS won't notice. It only ship occasionally for personal stuff. But I'm not going to do business with them by preference for a while, at least until my fit of pique wears off and I get tired of driving further to drop packages off.

    Lesson: Make sure that a foreign seller marks the invoice for Aldens very, very clearly as representing sale of goods made in the USA. Heck you might even get them to cite that section of the tariff code about return of USA made goods.

    Probably too much effort for $61, but I'm annoyed.
     


  2. Che Danger

    Che Danger Member

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    Alden x Leather Soul - Ultimate Jumper

    Here's a photo of my Alden's worn with my Civilianaire jeans.


    [​IMG]
     


  3. ThArtOfWardrobe

    ThArtOfWardrobe Senior member

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    Thinking of getting black shell longwings and would appreciate some help from those who own them. My only other shells are color 8 longwings and I just sent a pair of cigar longwings back to Alden in hopes they can repair a defect, which I'm guessing is unlikely. I know many think it's best to buy black after they own 4 or 5 other pairs of shell so I'm curious as to how much use they get from those who own them. I'd be wearing these almost exclusively with jeans and would be buying them full price unless anyone has leads on a sale (checked Amore but they don't carry them and I refuse to give Adam of AoC my business, even on seconds). Thanks for the help guys.
     
    Last edited: Sep 7, 2012


  4. IRONHORSE

    IRONHORSE Well-Known Member

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    What a pain Frank, so I emailed Frans about this info and he has no control over this BS by UPS I guess some folks here got lucky for not being hit with this fees. Anyway Frans change all his labeling to reflect this from happening again.

    "Update 07-09-2012 These goods are from US origin, so will be shipped to US, clearly mentioned as "goods from US origin" to avoid import taxes. However we are not responsible for the handling fee's etc. Feel free to contact us for more info. [email protected]"
     


  5. grendel

    grendel Senior member

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    [​IMG] I have my first pair of shell boots in the mail as we speak... #8 wingtip boots. I'm just plotting out future purchases.

    Why? What's wrong with AoC? That's where I just ordered, and Adam's been very helpful so far.
     


  6. ThArtOfWardrobe

    ThArtOfWardrobe Senior member

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    Had a bad experience with him. I explained it earlier in this thread so I won't again. Glad to hear your experience was different.
     


  7. NewYorkIslander

    NewYorkIslander Affiliate Vendor

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    [​IMG]

    LSxSE Natty
     


  8. blue collar

    blue collar Senior member

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    Some peopel dont like his 'return policy'. The fact that if you are not happy with the fit or shell quality you can return them only for exchange or store credit.
     
    Last edited: Sep 7, 2012


  9. ElDave

    ElDave Senior member

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    We're men. Sometimes we put entirely too much effort into things to prove a point.

    When I was very young, my dad and I went to Target to buy supplies for...a birthday party, maybe? I can't remember exactly what for. But he bought a bunch of 2L bottles of soda. They were marked on sale in a number ending in a 4, but rang up ending in a 9. So they overcharged us by maybe 50 cents total. My dad went on a Costanza-esque crusade to get this money back because the corporate fat cats were screwing the little guy. They brought out a manager because the check-out girl just stared blankly, and the manager gave my dad his 50 cents and asked him to leave. I was so embarrassed. Now it's just funny.

    Anyway, I'd be annoyed over $61, too.
     


  10. tmw

    tmw Senior member

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    This may help with the UPS "surcharge"

    I also had a UPS problem when I purchased a pair of shoes from Frans.

    That silly ass surcharge was going to cost me about $80.

    I was able to get in touch with a "tariff classifications specialist" at UPS who was able to process my shipment without duty or other fees by using (she told me this for future reference) classification number 9801100095.

    Maybe this will work for you guys?

    p.s. I recently bought the most beautiful pair of cigar shell LWB's from Frans...and I mean virtually flawless. shipping was also extremely rapid. It's the second time I've purchased from him and I'm very impressed with his operation. Highly recommended.
     


  11. ubiquiti

    ubiquiti Well-Known Member

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    Thank you, sir.
     
    Last edited: Sep 7, 2012


  12. sambodini

    sambodini Active Member

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    I've had a pair of Indy 403s for about two weeks now. The left arch feels a bit too high for my liking. Does anyone have thoughts or experiences on fixing this? I've gone through a few inserts and am not happy with them. I am considering taking them to a cobbler. Could they do anything?

    Maybe I should just sell them, as sad as that would be.
     


  13. FrankCowperwood

    FrankCowperwood Senior member

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    :D I appreciate the story.



    No complaints about Frans Boone and the boots that I got are terrific indeed. Glad to hear you've done well with them too. Was this interaction with the tariff classification specialist before UPS paid the $80 or after the fact? I've put enough effort into my CBP form 19 with supporting documents in triplicate that I think I may stick with that. Anyway, I need to post a photo of some Aldens to get back to the point here.
     


  14. tmw

    tmw Senior member

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    Before the money was paid.
     


  15. sevenfoldtieguy

    sevenfoldtieguy Senior member

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    Bought mine at full price from Jim at Alden sf. Probably my second favorite Alden LWB after my cigars (my color 8 LWBs are vintage florsheim imperial circa 1972). They can be dressed up and down. By virtue of their dark color they present probably the slimmest silhouette of all Alden LWBs. I really like them. :nodding:
     


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