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***The official Alden thread *** Share enthusiasm, reviews, sizing, advice, and photos.

Discussion in 'Streetwear and Denim' started by jet, Nov 3, 2008.

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  1. ElDave

    ElDave Senior member

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    On the CTA
    

    Good luck. I wasn't able to get NRO to provide a hard ship date or UPS tracking number until I got the BBB involved.
     
  2. Bakes11771

    Bakes11771 Senior member

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    Mar 12, 2012
    Glad to hear you got your problem worked out. Good for you for standing up for yourself as a consumer.
     
  3. sazon

    sazon Senior member

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    Location:
    NYC/NJ
    J Crew at 484 Bway has some gorgeous Indys in Chocolate Suede with white stitching !
     
  4. Man with Apple

    Man with Apple Senior member

    Messages:
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    Always nice opening packages from Alden San Francisco.

    Ravello LHS

    [​IMG]

    [​IMG]

    [​IMG]
     
  5. mcarthur

    mcarthur Senior member

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    12,120
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    nephew,
    wear in good health
     
  6. zazaza

    zazaza Senior member

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    Jan 20, 2009
    Location:
    boston, ma
    

    do you remember if they had the normal indy sole or a red micro sole? (i'm in the city this weekend and may need to swing by)
     
  7. redwinglover

    redwinglover Well-Known Member

    Messages:
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    Jan 9, 2009
    

    search for Vibram 2644 Durban
     
  8. sazon

    sazon Senior member

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    red micro, i believe. they are on a display table as soon as you walk in
     
  9. zazaza

    zazaza Senior member

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    boston, ma
    

    thanks very much for the info.
    did they have anything else that's not online?
     
  10. ElliottPapineau

    ElliottPapineau Senior member

    Messages:
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    To all the NRO haters: I had a great experience with them.
     
  11. HorseHide

    HorseHide Senior member

    Messages:
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    Jul 17, 2010
    Location:
    Chicago
    

    Never had any interaction with NRO but I hate em anyway (that's ok, right - just like the forum members that feel the need to offer opinions on subjects of which they have no clue? :embar:)
     
  12. ElDave

    ElDave Senior member

    Messages:
    591
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    Jun 19, 2011
    Location:
    On the CTA
    

    I'm sincerely glad you had a great experience with them.

    But the fact is, NRO has a high number of complaints filed with the Boston BBB, a poor Yelp rating, and a poor reputation on SF. If any one of these was the case, I'd say perhaps there's another explanation. With all three being the case, it suggests NRO is a poorly run shop.

    As for my own experience, I was told my order arrived last Friday (the 20th) and would be shipped promptly. I gave them a few days and then decided I'd had enough. If not for me reaching out to contact them, I would've gone over a month without any effort on NRO's part to let me know my order was delayed. I decided I wanted a firm ship date and, given the timeframe and that they've had my money since time zero, I think that's reasonable. After eight phone calls, four voicemails, four emails, and a complaint with the BBB, I finally got someone to take my call (mind you they never called me back) and offer a firm delivery date. I was told that, without fail, the order would leave NRO before the end of business on Friday the 27th (yesterday) and was given a shipping code.

    And guess what - I checked with UPS and they haven't received the package yet. It's still sitting at NRO.

    In short, fuck North River Outfitter.
     
  13. AldenLuver

    AldenLuver Senior member

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    172
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    Jan 30, 2012
     
  14. sevenfoldtieguy

    sevenfoldtieguy Senior member

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    Mar 9, 2011
    Location:
    ND
    

    I too cancelled my order once I learned it was not in stock. Sounds like I saved myself some frustration. :nodding:
     
  15. zazaza

    zazaza Senior member

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    Jan 20, 2009
    Location:
    boston, ma
    

    +1
    I had a horrible, similar experience with them in which I was told 3 separate ship dates which never happened. They never returned my calls or emails asking for a follow up so I cancelled the order.
    I didn't take it to the BBB, but perhaps I should.

    they are a terrible outfit and I look forward to the day their beacon hill shop has a going out of business sale that i can pillage.
     
  16. Olifter

    Olifter Senior member

    Messages:
    201
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    Jun 30, 2012
    

    I found out about NRO and the 25% off sale on this site and ordered a pair of shells. They responded via email and explained that my order would be delayed up to eight days. About two weeks later, the sent am email canceling my order.

    I thought perhaps the 25% off for Aldens was a mistake. They have the shoes I tried to order on their site now.
     
  17. NAMOR

    NAMOR Senior member

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    Sep 3, 2010
    Location:
    Heavenly & Northstar
    

    God bless you
     
  18. thebeebs

    thebeebs Senior member

    Messages:
    1,092
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    May 26, 2012
    Any experiences w/ the snap last? Translation to Barrie sizing?
     
    Last edited: Jul 28, 2012
  19. Therendition

    Therendition Senior member

    Messages:
    733
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    Jul 17, 2011
    Location:
    Albuquerque, NM
    I believe this question was asked and answered a few pages back.
     
    Last edited: Jul 28, 2012
  20. cloudshift

    cloudshift Senior member

    Messages:
    128
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    May 3, 2009
    Any photos of 96601 (Dark Tan Shortwing) out there? Saw it on The Shoe Mart site, and don't think I'd seen any around. Reminds me of the recent pebbled J.Crew model, which was (of course) Barrie, while this Shoe Mart model is Leydon... Curious how this leather ages.

    [​IMG]

    Also, any thoughts on Leydon lasted shoes for casual wear? Is the silhouette on Leydon much "slimmer" than Barrie? I've only had experience with Barrie lasted shoes, and wouldn't want something too "slim."

    Thanks for any thoughts.
     
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