The retailer you bought them from might be able to arrange for them to go back to Alden for a recraft. Or another retailer in your area with whom you have a relationship.
Thanks, but the issue here is that there are no local retailers that sell Alden. I bought these from Needsupply (in 2014 I think) and my other Aldens I've mostly bought when travelling in the US. I don't mind the cost of going with Alden recraft, but it's quite complicated to ship a pair of shoes to US to have work made on them - the customs will surely be confused!-)