- Sep 18, 2012
- Reaction score
I just want to get in and get out. If I need assistance I will ask. I don't want to be bothered as soon as I step into a store.This my first Southwick suit, but my father had several and loves them very much. It is very tragic news indeed, I wish that the buyer had plans to continue the brand, but I would venture it's going to be another mixed use property like their current holdings. Think the Ferry Building in San Francisco. Which to be fair, is a cool place to buy cheese and stuff, but I'd rather buy more Southwick suits.
Yeah, so buy anything you're interested in now, there probably won't be any more of it.
I was being a little sardonic, but my idea was they could offer a very traditional American style at a similar or slightly higher price point to SuSu and be an option for people who are ballin' on a budget, but don't want pants that crush your groin like cherry tomatoes in a poorly made caprese salad.
This is a great question. I would suppose good customer service in a retail environment starts with an excellent greeting, or in the PDX Brooks Brothers location, lack thereof. Been there multiple times and never been greeted or acknowledged until after being in the store several minutes which is far too late. You might say I am nitpicking, but in any retail environment, especially one where commission might be on the line I should not have to find a sales associate. It is certainly possible for folks to be overeager or follow me around to much, but I'm forgiving of over-attentiveness. At least let me know you see my presence and you're there to help. An example where the customer service is good (albeit I don't really buy clothes there because the product is usually not my thing), is Nordstrom. You can't even walk by the shoe department without someone at least saying hi.