Telephone orders from the John Lobb factory

[Low Budget]

I'm almost certain that I read something here @ styleforum about how the factory shop no longer offer telephone orders if you are not "recommended" by the John Lobb shop on Jermyn Street? Thus it means that you can't by "subs" if you're not a regular customer in the shop on Jermyn Street? Unfortunately I can't find the thread, so can somebody elaborate on this?

(I'm aware that I can call the factory shop by myself and ask about this, but it's quite expensive from where I live)

Thanks!

 

[Low Budget]

Anyone?

 

[TKDKid]

Originally Posted by von Rothbart

Don't bother calling the factory, it doesn't ship unless you're "introduced" by the Jermyn St. store. When it ships and if it ships, it doesn't take out VAT, shipping and handling is £50 a pair.

Originally Posted by mussel

I called the factory store and asked if they shipped, a lady who answered the phone said nicely but firmly that they wouldn't.

"But I knew someone who received shipment from the factory," I pleaded.

"We only shipped to customers referred to us by the retail stores," she replied even firmer.

Both quotes from this thread.