Suitsupply NYC

[Noblekostas]

Yeah, hard to beat for the price. But it's 100% cotton if I recall correctly and it looked a little cheap to my eyes.

Is this the solaro fabric? I like it. Sleeves are too long though compared to the standard Havana.

 

[Michael81]

Not sure if 100% cotton can be considered solaro but it does have a solaro finish.

 

[MajorDash]

Is this the solaro fabric? I like it. Sleeves are too long though compared to the standard Havana.

The DB ones is for sure the solaro fabric.

 

[Noblekostas]

The DB ones is for sure the solaro fabric.

If this is the same, I am quite happy with it actually. Especially since I got it for 80 euros

 

[MajorDash]

That looks adequate. I just hope the sleeves on the DB one aren’t too long. I’m already going to have to get them shortened.

Also, I just got the email that my first order was delivered. I am excited to see what the purple Havana and the white fuzzy Jort look/fit like when I get off of work.

 

[Noblekostas]

That looks adequate. I just hope the sleeves on the DB one aren’t too long. I’m already going to have to get them shortened.

Also, I just got the email that my first order was delivered. I am excited to see what the purple Havana and the white fuzzy Jort look/fit like when I get off of work.

If it is the same, it will be 1 cm longer than usual.

 

[sansimeon]

Received my first packages. Mostly disappointments and will probably return all six items.

One really nice Marling & Evans jacket was the wrong size, four items had random fit issues and the Havana shawl tux was just very unflattering. Looked bad in the model pic too but was hoping it’d look better irl properly sized.

Glad I’m waiting for another 10 or so items. I always feel bad for ordering and returning stuff every outlet but it’s really their fault for having such inconsistent sizing. You US guys are brave to order with no returns!

 

[Noblekostas]

Received my first packages. Mostly disappointments and will probably return all six items.

One really nice Marling & Evans jacket was the wrong size, four items had random fit issues and the Havana shawl tux was just very unflattering. Looked bad in the model pic too but was hoping it’d look better irl properly sized.

Glad I’m waiting for another 10 or so items. I always feel bad for ordering and returning stuff every outlet but it’s really their fault for having such inconsistent sizing. You US guys are brave to order with no returns!

Small trivia, if you return in the shop, the sales rep that processes the returns will take the hit on his account. Which means if you return 1000 Euros worth of stuff and he sold 500 that day, he will end up with -500

In simple terms, you screw their KPI

 

[Zerase]

Small trivia, if you return in the shop, the sales rep that processes the returns will take the hit on his account. Which means if you return 1000 Euros worth of stuff and he sold 500 that day, he will end up with -500

In simple terms, you screw their KPI

That is a ******* marsupialed system

 

[Noblekostas]

That is a ******* marsupialed system

it is usually the floor manager or store manager that does the returns so it is not that bad for them. However, in Stockholm they have sensors in every door that track the customers entering and leaving. if you are smart and want to help them, you enter from the side to avoid the sensor

I got hilarious stories from these systems.

 

[hschrapel]

Small trivia, if you return in the shop, the sales rep that processes the returns will take the hit on his account. Which means if you return 1000 Euros worth of stuff and he sold 500 that day, he will end up with -500

In simple terms, you screw their KPI

Sucks for Stockholm store then, when in the last outlet I returned 6 suits...

 

[Noblekostas]

Sucks for Stockholm store then, when in the last outlet I returned 6 suits...

I guessed you were the one because I went there and they told me a guy bought the whole outlet and returned it

Extra Edit: Alterations count as regular sales and items per customer, so if you go there and do an alteration without buying anything you wreck their daily average. Which I think it was around 2750 SEK per customer? The target. And 1.6 items per customer.

 

[hschrapel]

I guessed you were the one because I went there and they told me a guy bought the whole outlet and returned it

Ja. But I guess they caught me on the flip side when I came back in a few weeks later and purchased 5 MTM suits and a sports jacket.

 

[nevaeh]

I guessed you were the one because I went there and they told me a guy bought the whole outlet and returned it

That seems like a completely flawed system. The local staff gets no benefit from all the online sales, but get hit with a penalty on returns? This is perhaps why, in the U.S. at least, they have moved to a "final sale" approach, to prevent people from returning large quantities of items.

By the way, does anyone know what SuitSupply does with returns of custom made items? Do they leave enough allowances, to reconfigure it for a regular sale?

 

[sansimeon]

Small trivia, if you return in the shop, the sales rep that processes the returns will take the hit on his account. Which means if you return 1000 Euros worth of stuff and he sold 500 that day, he will end up with -500

In simple terms, you screw their KPI

I won’t be returning in store, but good info for others who might. Wouldn’t want to ruin someone’s day.