Suitsupply NYC

[WorldsGr8estKid]

I don't think Australians have ever been allowed access to SuitSupply's outlet. We are really missing out

 

[Noblekostas]

My custom made “mistakes” are on their way. Took exactly a month to make. Let’s see how they look in a few days.

 

[dapperclassic]

My custom made “mistakes” are on their way. Took exactly a month to make. Let’s see how they look in a few days.

Hopefully mine aren't far behind as I've had no cancellation email ?

 

[Davidos]

Is there a second fitting on custom made (mtm) suits? Do I have to pay for small adjustments like take in waist and trouser length when I pick up the suit in a store?

 

[Michael81]

MTM costs are all up front.

 

[nevaeh]

Is there a second fitting on custom made (mtm) suits? Do I have to pay for small adjustments like take in waist and trouser length when I pick up the suit in a store?

There isn’t necessarily a “second fitting.” When you go back to the store, however, you can try on your suit and have the alterations you’d like pinned up for the in-store tailor. Any alterations with SuitSupply’s custom made suits are free.

 

[masernaut]

...so, I had reached out to Suitsupply about custom made. They straight up lied to me about ALL orders having been cancelled and none going through. Then they, politely, told me to **** off and ended the conversation.

 

[nevaeh]

...so, I had reached out to Suitsupply about custom made. They straight up lied to me about ALL orders having been cancelled and none going through. Then they, politely, told me to **** off and ended the conversation.

That is disappointing. How did you contact them? I imagine the representatives have a template that they use to answer these questions.

 

[pmestrad]

...so, I had reached out to Suitsupply about custom made. They straight up lied to me about ALL orders having been cancelled and none going through. Then they, politely, told me to **** off and ended the conversation.

How did they politely tell you to **** off?

 

[pmestrad]

...so, I had reached out to Suitsupply about custom made. They straight up lied to me about ALL orders having been cancelled and none going through. Then they, politely, told me to **** off and ended the conversation.

Also maybe they did cancel all for your country. Did you get a gift card or anything for the cancelation?

 

[masernaut]

That is disappointing. How did you contact them? I imagine the representatives have a template that they use to answer these questions.

I reached out by email. It wasn't a template. They don't sign off the emails by name anymore so I have no idea who I'm talking to.

 

[masernaut]

How did they politely tell you to **** off?

"I apologize, but there will be no additional recourse, and this will be our final answer."

 

[pmestrad]

"I apologize, but there will be no additional recourse, and this will be our final answer."

Just curious, what recourse are you seeking? I guess I am just trying to understand what it is you want them to do.

 

[Zerase]

To be honest, it seems more like you are a VERY demanding customer, than they being rude to you.

 

[masernaut]

To be honest, it seems more like you are a VERY demanding customer, than they being rude to you.

Was I? Is it demanding to be treated fairly? Is it demanding that Suitsupply honour my order if, from what I've seen, (at least) half a dozen of the orders have been fulfilled? Is it okay for the company to blatantly lie to me?

I dunno, man. Maybe you like getting fucked by big corps. but I don't.