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Out of curiosity, what other options do you get with Custom Made? There are the aspects visible to customers on their website: fabric, fit, inner lining color, trouser style, and button color. Accessible to sales reps: shoulder structure, level of canvas, adjustment of proportions (shoulders, sleeve length, jacket button placement, etc.), what else?
Agreed! Had a not so great experience with a Custom Made Havana suit I posted about a little earlier that I returned. And by the way, @dgomes, shame on me, looks I did not take any pictures of the shoulders fit before returning or perhaps I deleted the photos. Sorry about that.
Right around three weeks, seems like they were able to keep the delivery target for you, albeit on the higher end of the range. And I'm sure it will fit. But doesn't Suit Supply allow returns with Custom Made? Worst case, if it looks like a horrendous fit, you can send back the suit.
Great suit
Also. What! When and why did they change the button stance on the Lazio?! I, too, liked the lower button stance. I wonder whether my new Lazios will have higher button stances, when compared to my older ones ... ugh.
Thank you! Hope a 36R on the forum agrees
I should clarify my button stance comment. I don’t know if they specifically raised it at some point, but this is an older model (a few years I believe) and it’s definitely a bit lower. Honestly, even the stock photo I attached shows this when compared to current stock photos on the website, which is what attracted me to the suit in the first place haha.
So yeah, I’m with you 100%. Lower that stance again SuSu! Pretty minor difference though.
Has anyone done returns lately? I returned two items into a store 3 weeks ago and still have not received a refund.
I’ve reached out to customer service several times. It was an outlet and custom order, so it had to be shipped back from the store. Still, the tracking number they gave me has the items delivered 2 weeks ago.That’s strange. I would contact the store first via phone and if they are not sure why, call the main number.
I’ve reached out to customer service several times. It was an outlet and custom order, so it had to be shipped back from the store. Still, the tracking number they gave me has the items delivered 2 weeks ago.