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Suitsupply NYC

Discussion in 'Classic Menswear' started by musicguy, Jun 20, 2011.

  1. jtorres94

    jtorres94 Senior member

    Messages:
    407
    Joined:
    Sep 22, 2014
    

    Mines took 5 days to receive and the tracking number doesn't appear to be working, haha. Have to laugh a bit at that.
     
  2. kithking23

    kithking23 Well-Known Member

    Messages:
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    Mar 3, 2016
    
    I just spoke to a rep,they said things to start to change between 24-48hrs because the warehouse has already been notified of the order
     
  3. monkeynuts

    monkeynuts Well-Known Member

    Messages:
    82
    Joined:
    Mar 22, 2013
    Got my waistcoat and tie in the mail today. They folded both items several times and stuffed it into a box measuring 8" x 3" x 5".

    Items appear to be ok, just smushed.

    I understand not using one of the big white boxes - I ordered a waistcoat and a tie in the last outlet and they put it in a big white suit supply box and when I got it, it looked like my items had been used in a pinball machine since the box was so large.

    But this tiny box was not a good alternative.

    They need to invest in some "shirt sized" medium boxes...

    FYI, I put in my order on 1/17/17, got the shipping confirmation on 1/21/17, saw that it had actually been shipped on 1/19/17, got it today 1/23/17.
     
    Last edited: Jan 23, 2017
  4. kithking23

    kithking23 Well-Known Member

    Messages:
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    Mar 3, 2016
    
    any pictures?
     
  5. ryanohare

    ryanohare Senior member

    Messages:
    413
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    Sep 11, 2009
    Yep, my outlet purchases have arrived according to UPS. Picking them up from the Chicago store this weekend. Hooray!
     
  6. theMagician

    theMagician New Member

    Messages:
    1
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    Jan 24, 2017
    Hello! Does anyone has Madison Unlined Traveller and would like to share his opinion? I would appreciate it greatly!
     
  7. h3ro

    h3ro Well-Known Member

    Messages:
    94
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    Jul 6, 2016
    
    I picked it up when it was released to go along with my Havana Traveller set to give another option and wasn't a fan at all. The cloth draped in a fashion that was unlike my other Madison fits. The lapels were completely flat, making them even more cartoonishly large with no roll at all and the jacket on whole felt like it needed some structure. Needless to say, it was returned.
    SuitSupply has a great return policy so if you're keen on it, Id try it on yourself and see how you feel.
     
  8. SimModa

    SimModa Member

    Messages:
    24
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    Jan 7, 2016
    My tracking just got updated. Guess UPS opened the package and decided it was salvageable. Hopefully, yours is sent to you as well!

    [​IMG]
     
  9. Mrlol

    Mrlol Senior member

    Messages:
    125
    Joined:
    Jul 3, 2016
    Location:
    Poland
    
    please can someone help me IF its possible to make this. Changes rather Quick and easy?
     
  10. Michael81

    Michael81 Senior member

    Messages:
    309
    Joined:
    Apr 20, 2016
    Location:
    Finland
    Anything is possible. Removing excess material is relatively straightforward. Correcting sleeve pitch is more complicated and expensive. It will also take longer.
     
    Last edited: Jan 24, 2017
  11. sarteaga

    sarteaga Senior member

    Messages:
    280
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    Jan 3, 2014
    I had the same issue as many of you with shipping and shipping update. They told me last night that the had so many order that UPS made two pick ups. Everything updated for me last night and just got my last delivery today. Give it another day.
     
  12. Mrlol

    Mrlol Senior member

    Messages:
    125
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    Jul 3, 2016
    Location:
    Poland
    ok thanks for the information. i will try to take the jacket to a tailor. think is i dont know how to know if its a good tailor or not, any suggestions how to find a good one?
     
  13. q1445

    q1445 Active Member

    Messages:
    32
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    Jan 24, 2016
    "Has anyone had issues like this before when from the outlet?  Were they able to take a refund or issue some type of credit?"

    Yes I was shipped a belt and a tie with similar issues. Right tag wrong product. Also have been finding flaws once again in most of the items I ordered, which I have come to expect. The mislabeled items they asked me to return and said they will refund my purchase. They included a return UPS label. So all good, and I am happy with my purchase and the prices.
     
    Last edited: Jan 24, 2017
  14. ultramantaro

    ultramantaro Senior member

    Messages:
    187
    Joined:
    Jan 15, 2012
    Bummer. wonder if this is more of an inherent outlet issue where they are digging up piles of older stock? More reason why I would only purchase from them in person next time since there's s physical store about 25 miles from me.

    I emailed their service email after calling their customer support line. Let's see what happens.
     
  15. monkeynuts

    monkeynuts Well-Known Member

    Messages:
    82
    Joined:
    Mar 22, 2013
    of the waistcoat and tie? or of the box?

    I threw out the box
     
  16. XKxRome0ox

    XKxRome0ox Senior member

    Messages:
    1,632
    Joined:
    Dec 9, 2010
    Location:
    Los Angeles
    
    this morning i was digging through my closet looking for a brooks bros fitz glen plaid suit jacket
    and opened the garment bag containing this gem
    i haven't had the SS linen suit tailored yet
    need to get around to doing that
     
  17. SimModa

    SimModa Member

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    24
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    Jan 7, 2016
    $200 is a steal, was this from the last outlet sale?
     
  18. SimModa

    SimModa Member

    Messages:
    24
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    Jan 7, 2016
    [​IMG]

    [​IMG]

    [​IMG]

    [​IMG]

    Unfortunately, I couldn't find the site pictures. It is a 38R in the Copenhagen Blue Plain.
    Cotton Linen Blend by Beste (IT)
    Just looking for $249.
     
    Last edited: Jan 24, 2017
  19. kithking23

    kithking23 Well-Known Member

    Messages:
    64
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    Mar 3, 2016
    
    40R would be too big otherwise this suit would be sold
     
  20. SimModa

    SimModa Member

    Messages:
    24
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    Jan 7, 2016
    W
    Whoops, my mistake its a 38R sorry
     

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