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Suitsupply NYC

Discussion in 'Classic Menswear' started by musicguy, Jun 20, 2011.

  1. MisterFu

    MisterFu Senior member

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    Inconsistent sizing isn't just a problem within a suit line, it appears to be a problem within a single suit. In a hurry, and not wanting to spend either the money or the time on my usual MTM fair for a new linen suit, I ordered the Blue Check Lazio linen 3 piece suit (46L) ( http://us.suitsupply.com/suits/suit-blue-check-lazio-p3548i/P3548I,en_US,pd.html?start=14&cgid=Suits ). I got the suit today, and tried it on - the experience went something like this:

    Pants: Surprisingly, perfect; the rare slender and tapered fit that drapes nicely - just needs to be hemmed.
    Vest: Pretty darn good - no alterations needed.
    Jacket: Sleeves, perfect; length - a bit short by my standards but not bad; then I tried to button it - wtf?! It was too tight when it should be a full size and a half larger than my actual measurements (I bought the size up for sleeve length, not chest and waist dimensions). So I got out my tape measure and, sure enough, the vest is right, but the jacket is simply not cut correctly. I believe it was intended to be the indicated size given that all other measurements match the SS sizing guide exactly and if it followed the sizing ratio properly it should fit me with room to spare.

    It's too bad because, for the money, it really is a quite a nice suit. The linen is really terrific, the fusing is lightweight, the half canvas gives it nice lapel roll and drape that, from a few feet away, make it look like a more expensive suit. Unlike a lot of linen suits I have looked at lately, it doesn't feel over constructed and heavy. It's also disappointing because it fits well in most other regards. I am still trying to make up my mind on whether I'll return it outright or try an exchange.
     


  2. PapaRubbery

    PapaRubbery Senior member

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    ^^ Email/call customer service, and get them to exchange the jacket if it's too small?

    Can you let out the waist of the jacket at all?
     


  3. MisterFu

    MisterFu Senior member

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    First I think I'll try the exchange route (hopefully they can just do an exchange on the jacket as the vest and pants are fine).
     


  4. eHaberdasher

    eHaberdasher Senior member Affiliate Vendor

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    I wonder if they are reselling altered clothing as new... seems suspicious to me.
     


  5. insideman

    insideman Senior member

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    Tried on their linen pants. Quality was nice, but wasn't thrilled with the fit. Was nice through the seat and waist, but too billowy below the knee to justify the price with tailoring.
     


  6. ksakke

    ksakke Well-Known Member

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    Anyone have SS chinos (Porto-fit)? Are they tts or overly slim? What about the rise? How would they fit someone with some muscle on their thighs? Thanks!
    -K
     


  7. MisterFu

    MisterFu Senior member

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    So I took the suit over to my tailor and it appears we may have found some of the missing inches in the jacket: there is at least 2 1/2 + inches of usable material to let out the jacket from the sides (which is a full inch more than is normally found US RTW, according to him). I asked him your question and he doesn't think it was previously altered, he just thinks they sewed the side seams on the tight side. He felt the sizing issue was an easy fix given the extra material (which I found surprising). We'll find out next Friday when I pick it up (I guess I have committed to owning this suit).
     


  8. chocsosa

    chocsosa Senior member

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    I can attest to that.. I had to let out the sides by almost that much and lengthen the sleeves by an inch and a half..but their sizing is inconsistent.. I have one suit (blue napoli) made in switz with lower armholes, higher buttoning stance.. and the gray one made in china with higher armholes, a lower button stance..so that could be annoying
     


  9. MisterFu

    MisterFu Senior member

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    Lengthening the sleeves must have been a challenge given the surgeon's cuffs. Did they have to do it from the shoulder? The recent obsession with placing finished working and "fake" surgeons cuffs on OTR items seems misguided to me. Having the sleeves unfinished and allowing you to opt for working cuffs after length and alteration requirements have been established, seems to be a more rational approach (and a good way to up-charge customers for more alterations).
     


  10. BeraQueezy

    BeraQueezy Senior member

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    If I picked up a suit (NY location) but they did not have time to do the adjustments I wanted before they closed, would they ship it out to me upon completion? (I live in NJ)
     


  11. rodaman

    rodaman Senior member

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    Kind of BS they charge for alterations.
     


  12. PapaRubbery

    PapaRubbery Senior member

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    You're completely right!

    Those who don't need alternations should subsidize the cost of your alterations. SuitSupply should increase the cost of all of their products to provide this 'freebie' for you.
     


  13. CousinDonuts

    CousinDonuts Senior member

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    Probably, but why not just use a tailor near your house?





    BUH-BUH-BUH-BUTTTTTTTT I WANT FREE STUFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    Now for my real comment...considering the price you are paying for the garmentS, is it really a big deal to have to pay $20-40 to a tailor to make some adjustments?
     
    Last edited: Jun 13, 2013


  14. OTCtailor

    OTCtailor Senior member

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    It looks like they charge market prices for alterations as well. Most RTW stores do charge for alterations btw...
     


  15. TM79

    TM79 Senior member

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    Total BS. It should be free like if you brought it to your local tailor.

    Oh, wait.
     


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