- Feb 16, 2020
- Reaction score
There is no commission on sales (at least in Sweden). It is more like their monthly target KPI that suffers. Custom Made goes back to the main hub I suppose which is the Netherlands. Not sure what they do to them.That seems like a completely flawed system. The local staff gets no benefit from all the online sales, but get hit with a penalty on returns? This is perhaps why, in the U.S. at least, they have moved to a "final sale" approach, to prevent people from returning large quantities of items.
By the way, does anyone know what SuitSupply does with returns of custom made items? Do they leave enough allowances, to reconfigure it for a regular sale?