Suitsupply NYC

Discussion in 'Classic Menswear' started by musicguy, Jun 20, 2011.

  1. white

    white New Member

    Messages:
    1
    Likes Received:
    0
    Joined:
    Mar 31, 2013
    Location:
    Australia
    Hi everyone, long-time lurker, first-time poster.

    I've just taken the plunge and purchased a Washington and a Havana online. The size adviser recommended a 102L, which I was comfortable with, as I assumed that equated to a 40L, my usual size. However, when the suits shipped they were both listed as 42L, and now I'm confused!

    I'm a bit concerned that they're going to arrive too big, especially in the waist. My usual trouser size is 33.

    FYI, the measurements I plugged into the adviser are as follows:

    Height: 193cm
    Chest: 104cm
    Upper waist: 89cm
    Lower waist: 91cm

    Can anyone steer me in the right direction? Many thanks.

    P.S. Assuming the worst, does anyone know how returns work internationally?
     
    Last edited: Mar 31, 2013


  2. PapaRubbery

    PapaRubbery Senior member

    Messages:
    783
    Likes Received:
    327
    Joined:
    Jul 26, 2012
    Location:
    Melbourne, Australia
    Returns are so easy, mate.

    You put the suits back in the giant boxes they came in, call UPS, and the driver will swing past at a time convenient to you - and they get shipped back to SS in <3 days and they process the refund/replacement then.

    That whole process is free.

    When I was in Amsterdam, I had a chat to their IT guy, who was working on a sizing app - and we got talking about the need for accurate sizing and info to be passed on to the customer before ordering to cut back on the number of returns. He quoted me a pretty impressive stat, the exact figure escapes me now, but it was the percentage of repeat customers that return suits is ultra low. Something like <10%. He described the 'order a few different sizes then return the ones that don't fit' mentality of SS as basically an investment in the customer. By the second order, very few items get returned, so they aren't losing out with the cost of return postage.
     


  3. CousinDonuts

    CousinDonuts Senior member

    Messages:
    1,864
    Likes Received:
    1,400
    Joined:
    Aug 27, 2010
    

    I'm confused, is this a real comment? When in a physical store you're buying off the rack. Did you think those 200 suits hanging on the wall were just showing details about their bespoke service? Or are you referring to the fact that SS doesn't sell separates?



    I wear a 38R Napoli and like the 39R for JCrew.



    I've had my 2 SS suits for about 15 months. I wear them once a week or every other week. Wear is fine. No noticeable shininess or buttons falling off or split seems or ripped linings.
    That $599 MTM is pretty basic - you have a limited number of fabrics (maybe 20-25ish), and can make about half a dozen size adjustments to the stock pattern.
    BTW, don't tell a bunch of dudes about getting thick anywhere.
     


  4. TimelesStyle

    TimelesStyle Senior member

    Messages:
    2,007
    Likes Received:
    87
    Joined:
    Dec 25, 2010
    

    For me the only benefit of MTM (until I read that they base all MTM on one particular cut, and not the London) was that I could have it made from the beginning without belt loops, which would be the most expensive alteration.

    And I'm confused, I thought lifting weights and gaining muscle was something men talked about with each other (SF has a whole forum devoted to health/exercise IIRC), though to clarify any confusion I was talking about my legs/glutes :puzzled:...
     
    Last edited: Apr 1, 2013


  5. CousinDonuts

    CousinDonuts Senior member

    Messages:
    1,864
    Likes Received:
    1,400
    Joined:
    Aug 27, 2010
    

    Talking about lifting is one thing. Walking up to someone like a coworker, or in this case a random stranger, and pointing out that your pants don't fit right because you've been spending a lot of time working on the thickness of your left butt cheek is, well, :eek:

    If someone paints a mental picture about their body, I prefer the description be of someone like Kate Upton. Just giving you shit, but let's keep it to the clothes.
     


  6. mans72

    mans72 Well-Known Member

    Messages:
    64
    Likes Received:
    2
    Joined:
    Dec 7, 2012
    from the thread here I understand the Napoli fit is their more classic/regular one...
    is it still relatively speaking (compared to other brands) a "slim" fit? or is it really a regular fit?
    I'm confused and any help would be greatly appreciated, thanks :)
     


  7. TimelesStyle

    TimelesStyle Senior member

    Messages:
    2,007
    Likes Received:
    87
    Joined:
    Dec 25, 2010
    

    I work both butt cheeks equally.

    Seriously, though, why clothes do and don't fit (and therefore when OTR vs. MTM are appropriate) has very much to do with one's physique and can often be material in others providing suggestions as to what will and won't work. Seen it here plenty before and doubt it'll be the last time either.
     


  8. msulinski

    msulinski Senior member

    Messages:
    2,139
    Likes Received:
    159
    Joined:
    Apr 3, 2012
    Location:
    NYC
    I was under the impression that getting belt loops removed was rather straight-forward, though I admit, I have never had it done. Is it expensive?
     


  9. TimelesStyle

    TimelesStyle Senior member

    Messages:
    2,007
    Likes Received:
    87
    Joined:
    Dec 25, 2010
    

    The issue, as I understand it, is how the loops are attached because that determines whether a tailor has to remove the waistband. The associate at SS told me that their tailors don't typically do that, so I'd have to take it elsewhere, though I forgot to look at the construction.

    I'm fairly certain it's doable, and doable at a relatively reasonable price, but the main question is at what point it's more cost-effective to simply have a MTM from SS since the difference between that and OTR is only about $130 as it is.
     


  10. msulinski

    msulinski Senior member

    Messages:
    2,139
    Likes Received:
    159
    Joined:
    Apr 3, 2012
    Location:
    NYC
    They told me MTM starts at 1200 (or was it 1500) and typically goes up to over 2k depending on options.
     


  11. TimelesStyle

    TimelesStyle Senior member

    Messages:
    2,007
    Likes Received:
    87
    Joined:
    Dec 25, 2010
    

    Wow, really?? I was looking at their website which states it starts at $599 for the "Blue Line". However perhaps that line isn't a true MTM option.
     


  12. msulinski

    msulinski Senior member

    Messages:
    2,139
    Likes Received:
    159
    Joined:
    Apr 3, 2012
    Location:
    NYC
    
    I suspect it isn't true MTM. Their MTM stuff is supposed to be fully-canvassed, which puts it up with the Jort/LaSpalla at least.
     


  13. TimelesStyle

    TimelesStyle Senior member

    Messages:
    2,007
    Likes Received:
    87
    Joined:
    Dec 25, 2010
    

    That makes sense. Sounds more like "made to order" and comes with a set amount of alterations included in the price. Honestly, that would be fine with me, seeing as the stock 42r London fits great with the exception of some pulling at the seat and my desire to remove the belt loops and trade them for side tabs (provided there's enough material left over from hemming the trousers).
     


  14. mispoke

    mispoke Well-Known Member

    Messages:
    68
    Likes Received:
    2
    Joined:
    Mar 7, 2010
    

    I ordered a Blue Line MTM, which I have yet to see (it takes ~6 weeks), based off the Napoli cut. From my experience, they only took measurements for my shoulders and arm length, and also trouser length (though I suspect the trouser measurements are for alterations ex post). It doesn't seem like true MTM, but I suspect it's more than simply mixing and matching jackets + trousers – otherwise, I simply don't see how they could give me a jacket that fits in the chest, while having sufficient arm length. All subsequent alterations by Suitsupply are done free of charge.
     


  15. rodaman

    rodaman Senior member

    Messages:
    168
    Likes Received:
    15
    Joined:
    Mar 30, 2013
    I went into the store with the impression that SS is one of the new custom suit places like indochino, enzo, black lapel, mysuit ny etc.
     


Share This Page

Styleforum is proudly sponsored by