Stores with the Best Sales Assistants

Discussion in 'Streetwear and Denim' started by theom-, Oct 1, 2009.

  1. KitAkira

    KitAkira Wait! Wait! I gots an opinion!

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    I've found the recession to have caused an increase in customer service. Early recession I was ignored completely by Barney's SAs and now they swoop in on anyone the moment they step into the store. Nordstroms seems to always have had helpful staff though
     


  2. Mauro

    Mauro Senior member Affiliate Vendor

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    I was just at Barney's and no one even said "hi " to me.
    I haven't been to a department store ( besides Barney's) in a long ass time.
    The guys at Jeffrey's in NYC are 100% helpful.


    for boutiques I hope to god
    Self Edge
    Epaulet
    Context
    MJK
    and secret service all give the best customer service. They all know what they are talking about and really take pride it what they do.

    Me on the other hand I know I can be a dick but hey I have come to live with myself but my staff BETTER give everyone in store, phone, or internet the BEST service possible.

    Best,
    mauro
     


  3. sho'nuff

    sho'nuff grrrrrrrr!!

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    online stores with best guys to deal with (that i have dealt with):

    Blue In Green
    virtualclotheshorse
    LeatherSoul Hawaii
    Mauro/denimbar
    The Lux Store Kevin Irons RL ebay powerseller
    yoox/revolveclothing/bluebee/stp
     


  4. givemefive

    givemefive Senior member

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    Dallas, TX / Bay Area
    Barney's Dallas(they leave me the fuck alone when I'm just looking and they come to help when I have a question)
    J Crew Dallas (these guys must work on comission or something close - but they aren't too pushy and it's easy to say no)
    Self Edge (Kiya will pull out every single jean in his store for you to try on and his email response is very quick and friendly)
    Farinelli's (I've only ordered when he was at denim bar but very friendly on returns and the discount is first rate)
    Rollo at Castro - some nice old guy working there was helpful
     


  5. snake

    snake Senior member

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    The Good:
    Blackbird's SA seem to know their stuff quite well.
    Epaulet has great customer service and is always friendly and helpful.
    Context. They are quite knowledgeable and process orders quite quickly.
    J Crew's customer service over the phone(their 1800#).

    The Bad:
    Nordstrom. Nobody knows anything. Nordstrom Rack has better SA it seems.
    Gap isn't much helpful either.

    I've always gotten the quickest e-mail responses from Blackbird, SelfEdge and Roden. This is only based on the places I have sent inquiries to.
     


  6. Desi

    Desi Senior member

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    I'd say UO's employees are the worst. At least the Gap employees try to seem positive and friendly; the UO employees are to busy trying to be too cool for you and their job

    screw you guy! you walk in and i greet your ass and you brush me off. i let you look around for a moment than stop by and ask if you need any help looking for anything you say "nope i'm good". then you go off to some other SA for help, fuck you buddy! don't even make commission but still makes me mad.

    So far the LV employee's been pretty nice.
     


  7. Easily Amused

    Easily Amused Senior member

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    In my personal experience:

    • Online - Context
    • In person - Ralph Lauren in Tyson's Galleria (Washington, DC area).
     


  8. mlyngard

    mlyngard Senior member

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    I'm not angry, I'm from Philly
    Context. It doesn't get much better than these guys. Every few weeks my roommate and I stop by and we're usually there for an hour or so learning about all the new stuff. Sam and Ryan know their stuff backwards and forwards and I love stopping by when I'm in the area.

    Jean Shop Soho.

    Epaulet.

    Word.

    I'd add Blue in Green, Need Supply Co., and the dudes at Detour too.
     


  9. mlyngard

    mlyngard Senior member

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    I'm not angry, I'm from Philly
    I'd say UO's employees are the worst. At least the Gap employees try to seem positive and friendly; the UO employees are to busy trying to be too cool for you and their job

    ...


    screw you guy! you walk in and i greet your ass and you brush me off. i let you look around for a moment than stop by and ask if you need any help looking for anything you say "nope i'm good". then you go off to some other SA for help, fuck you buddy! don't even make commission but still makes me mad.

    .


    Heh. He's right though. Just sayin'.

    (not to diss you, brother - I worked retail for years)
     


  10. Desi

    Desi Senior member

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    oh i know. they never been any help when I visited any other UO's too.
     


  11. mellowfellow

    mellowfellow Senior member

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    opening ceremony in nyc. When i asked them where i can find patrik ervell, the sale associate walked me downstairs and showed me where his clothing rack was located.

    oak. SA was very nice and helpful to my gf.
     


  12. zippyh

    zippyh Senior member

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    online stores with best guys to deal with (that i have dealt with):

    Blue In Green
    virtualclotheshorse
    LeatherSoul Hawaii
    Mauro/denimbar
    The Lux Store Kevin Irons RL ebay powerseller
    yoox/revolveclothing/bluebee/stp


    I'd agree with all of these except bluebee.
    Bluebee sucks ass.

    Also, to be honest, except one other guy whose name I can't remember, Leather Soul in store help is a bit lacking. Tom of course is first rate but I've never been in store when he's there.
     


  13. Razele

    Razele Senior member

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    I was just at Barney's and no one even said "hi " to me. I haven't been to a department store ( besides Barney's) in a long ass time. The guys at Jeffrey's in NYC are 100% helpful. for boutiques I hope to god Self Edge Epaulet Context MJK and secret service all give the best customer service. They all know what they are talking about and really take pride it what they do. Me on the other hand I know I can be a dick but hey I have come to live with myself but my staff BETTER give everyone in store, phone, or internet the BEST service possible. Best, mauro
    sig'd Farinelli's is awesome. Roden Gray and Gravity Pope are awesome. I'm pretty happy with those three ATM - except as I'm upping my game it's hard to get the items I want without going to really really boutique places. I'm hoping proxy services are good, they look like they are from when I have had conversations with SharpService, as I'll be doing that next year.
     


  14. theom-

    theom- Senior member

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  15. jet

    jet Persian Bro

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    My guy at jil sander chicago is really sick, so is my dude at barneys. Of course Ryan at sw is the man and a guy at mmm nyc is my nugga as is my other dudes at cdg ny and ron herman in LA.
     


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