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vriche

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In case anyone is on the fence about the Polo coats. This is last year’s version but it’s my favorite S&M piece still.
092EF8B3-5C12-4FE6-BE05-5D12ED3A5755.jpeg
 

Connemara

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I ordered a midnight blue tuxedo and a mid-blue check suit, both at fantastic prices. I'll report back once I receive them.
 

SpierTeam

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Any one know if customer service in house or outsourced? Called but was directed that they couldn’t help me over the phone and to send an email.

Our customer service team is based out of our Mississauga location. We currently have one full-time team member and another part-time person. Michael and I try to help out whenever we can with size/fit questions, but our primary responsibility is to help out customers on the floor, so for us it depends on how busy the in-store traffic is.

Depending on the issue, sometimes it's easier for us to help the customer via email rather than over the phone. Whenever possible, we like to have a written email chain to have as a reference.

Best Regards,

Brandon
 

SpierTeam

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@SpierTeam
I'm really loving the Botto Giuseppe mint green flannel, but would like it in a neapolitan cut.
Will it ever be available in MTM?

I just checked with Rick. Unfortunately, it looks like we won't be getting any of this fabric for MTM/MTO at this time.

Best Regards,

Brandon
 

wigglr

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Does anybody size down on the polo coats if they're just wearing a sweater underneath (no suits or sportcoats)? I apologize if this has been asked before -- I'm not online a lot!
 

VJ01

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Another member here had tags attached to the bags using safety pins. I liked it but my wife shut it down so ??‍♂️. Back to the drawing board I go.
Have you thought about affixing a picture of the garment to the bag.
 

ULCajun

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Fit pic of the peacoat. Sleeves can come down about an inch per S&M. If I sized up it would be way too long but the chest pockets and belt seem a tad high. This thing is HEAVY
 

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EddieK

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@SpierTeam
Will you ever be doing MTM or even MTO outerwear? Like peacoats and overcoats. I think many of us would be interested in it. I know I definitely would be.
 

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