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RavenBespoke

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Can anyone confirm I’m not seeing things and that in the custom sport coat fabric selection there’s a $200 green flannel from VBC? I missed out on the green Drago and if this isn’t an input error I’d love to pick it up.
 

MisterrLovely

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Can anyone confirm I’m not seeing things and that in the custom sport coat fabric selection there’s a $200 green flannel from VBC? I missed out on the green Drago and if this isn’t an input error I’d love to pick it up.
Sounds like an error of some kind. ?
 

spiermackay

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I'm not sure that I completely follow, but I appreciate the explanation. It sounds like the cotton and cotton-linen "dress trousers" come un-creased. I'm assuming this may be due to the fact that some customers may want to wear them "casually" (i.e. without a crease), so pre-creasing them may make it dificult to iron it out. That is my theory.

Dress trousers are folded with a crease. More casual pants are not creased and folded in half so they don't crease in the leg.
 

spiermackay

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Was there ever a response to this? I have malwarebytes and I can't access the page.

We have Norton on the site now, which monitors regularly as well as credit card processing company, first data which also monitors regularly. On top of this, our developer is running automated random scans. We haven't seen any malicious activity since launching. Not sure why malwarebytes is blocking.
 

spiermackay

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I went 2 weeks without a shipping notification or any contact after my most recent order, got shipping notice yesterday, and then got it again 25 more times over the subsequent 24 hours. 26 shipping notifications. Someone a S&M is pranking me.

Making up for lost time.
 

spiermackay

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Hmm was contemplating a purchase today but it seems the new website has erased my gift card credit from my account. I logged back into the old site and retrieved the code but it won’t let me redeem it on the new website. Bummer. Hotline is closed for the night.

Email [email protected] they can restore it to the new platform it it didn't get carried over
 

jcmeyer

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Dress trousers are folded with a crease. More casual pants are not creased and folded in half so they don't crease in the leg.

I cuffed and creased several pairs of the casual chinos. Did it because I wanted to wear them with sport coats and I have such a short inseam there was plenty of length and leg opening width to do it.

End of the day shot and closeup.

C36BD1B3-BEE0-403F-A4EE-AC9C051E0041.jpeg

71D0486E-739E-4E59-B0F1-EEF6EA2DA687.jpeg


It’s these:https://www.spierandmackay.com/product/khaki-ry-2287-f1h1-698


F470D85A-D9B0-432F-BB62-DB537DFD22CD.jpeg
 

spiermackay

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Any reason the Sondrio trousers weren't sent pressed with a "center crease"?

Not a big deal, just a seemed a little odd.

Edit: maybe that's how last year's came? I'm sure of nothing anymore.

It's an inherently casual trouser. We've been doing these like this since we started offering them.
 

spiermackay

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I don't think the Rewards program issue was solved post migration.

Not yet. It's a big fix. We use a 3rd party for the rewards called Smile.io They have integration and support for Magento and Shopify platforms. Since we are a custom build, apparently we're on on own. The developer is looking at it. We might scrap it altogether and build our own custom program, which would work better as we can just put the credit direct into the account instead of having to go through a redemption.
 

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